No link or button

No link or button

site is thelarper.com


no button or link is available to our guests. we are at the convention trying to obtain users but with no Facebook login now. PLEASE HELP

JCornski
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Re: No link or button

As mentioned in your previous post, and via email, please post from the account you subscribed from and we'll be glad to investigate further.

Unfortunately, also stated through email, we don't see anything immediately wrong with your site and would likely need administrator access to determine the issue. You can email us back, or private message us with credentials.

Thanks,
Alex

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alzander
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Re: No link or button

still unable to get a button or link to show up on site. thought it might have been a memory issue but it isn't currently.

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Re: No link or button

Eds ,
Can you tell me what browser you're using? We're seeing it working fine now in Firefox and Safari on a Macintosh.

In Firefox however, if you go to Tools->Error Console, you'll still see Javascript errors on your pages that don't work. I see a Mootools error about too much recursion, which is a bad programming problem. JFBConnect does not use Mootools, so that's not from our extension. If you're still seeing issues, it may be related to whatever component/extension is using Mootools, which I believe is the locator component. On all pages that JFBConnect is not working, the locator component is doing stuff. However, if I use the "Add my location" link, that page again works because it's just an editor box and not the locator component.

I think you may need to contact the Locator developer to see if they can help you with the Mootools/Javascript errors on your site if you continue having issues on Locator-specific pages.

Good luck,
Alex

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alzander
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Re: No link or button

I am currently using a PC with chrome though IE doesn't work either. I have checked the "editor page" and JFB doesn't work on there either. After contacting rocket-theme and the author of the locator component I am being told that it is an issue with JFBConnect. As an amateur I really don't know but it would seem to me that because all my other extensions work, the reasoning is sound. Please advise. Thank you so much.

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Re: No link or button

When I try your site in IE, I get the following results, on the following pages. As you'll see, on the first two pages, I'm seeing errors on pages that have the Locator component operational on it. Additionally, on the 3rd page, I'm not seeing any errors and this page works (shows the Login with Facebook button, though that module currently seems to be disabled on these pages) with IE, Chrome, and Firefox and this specific page is not loading everything that comes with the Locator component. I do not believe there are any issues with your template, as I mentioned through email, since these errors appear in the Beez5, Atomic, and Beez_20 templates as well.

The Larper home page - Page has locator component AND JFBConnect enabled:
http://thelarper.com
IE8 - Error popup on page load "Stack overflow at line: 1" (this error pops up twice)
Firefox (Error console) - Error: too much recursion. Source File: http://thelarper.com/media/system/js/mootools-core.js. Line: 1 (Error appears twice in log)

Ultimate Larp List link - Page has locator component. JFBConnect module is -not- loaded on this page:
http://thelarper.com/larplist.html
IE8 - Error popup on page load "Stack overflow at line: 1" (this error pops up twice)
Firefox (Error console) - Error: too much recursion. Source File: http://thelarper.com/media/system/js/mootools-core.js. Line: 1 (Error appears twice in log)

Submit your LARP - Page does not have Locator component -or- JFBConnect loaded
http://thelarper.com/submit-your-larp-to-the-list.html
IE8- No errors
Firefox - No errors

Hopefully, you can see from the above that the 2 pages with the Locator component have issues, regardless of whether JFBConnect is loaded on it. The page without Locator has no issues. Unfortunately, we can't fix other components. I don't know what the recursion error is with Locator, but if they're are stating this isn't from them, I'd recommend you show them this post or recreate and take screenshots of the errors happening.

If you aren't seeing any of the above, let us know. We'll gladly take screenshots to show you all 3 pages in IE (with the pop-up error) if you'd like.

Hopefully this helps explain. We'd love for you to get past the compatibility issues, but unfortunately, Facebook's Javascript library doesn't tolerate Javascript errors very well, and there isn't much we can do about that other than help you narrow down the features on your site that may be causing Javascript problems.

Best of luck,
Alex

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alzander
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