Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. avatar not importing
× Joomla Facebook Connect support forum

Topic-icon avatar not importing

Active Subscriptions:

None
15 years 1 month ago #334 by nexcent
avatar not importing was created by nexcent
Hi, and firstly thanks for this great component, just what I and many others were after.

I had a few bugs here and there which are now mostly worked out, however there is one thing that I just can't get to happen. I can not get the facebook profile picture to copy over as an avatar, the profile pic shows on the login module, the user is created and details imported, but no picture.

I thought maybe a permisions issue but if it is the root /images directory it is good to go.

Any suggestions? The site is: <!-- m --><a class="postlink" href="yourbabyboyandgirl.com/">yourbabyboyandgirl.com/

Many thanks in advance.

Regards
Jon
The topic has been locked.
Active Subscriptions:

None
15 years 1 month ago #335 by nexcent
Replied by nexcent on topic avatar not importing


* The avatar file (/yourbabyboyandgirl.com/images/jfbc_1143019051pic_tmp.jpg) for user 99 does not exist. Using default image instead.
* There was an issue importing your Facebook avatar. The default avatar will be used.

The topic has been locked.
Active Subscriptions:

None
15 years 1 month ago #339 by smallmid
Replied by smallmid on topic avatar not importing
Just purchased your component and I'm getting the same error:

The avatar file (/usr/www/users/applicationname/images/jfbc_767582525pic_tmp.jpg) for user 117 does not exist. Using default image instead.
There was an issue importing your Facebook avatar. The default avatar will be used.

I have checked the permissions on the images directory thinking it was a permissions issue but still not sure.

Thanks in advance for the resolution...

Michael
The topic has been locked.
Support Specialist
15 years 1 month ago #353 by alzander
Replied by alzander on topic avatar not importing
Yeah, that's definitely a permissions thing. We copy the avatar to the /images/ directory (that the error is showing). Can you look in that directory to see if there's any of those jfbc_xxxxx_tmp.jpg files? If so, open one up and see if it looks right. If there aren't any, can you try changing the permissions temporarily to 777 on that directory, and trying again?
The topic has been locked.
Active Subscriptions:

None
15 years 1 month ago #364 by nexcent
Replied by nexcent on topic avatar not importing
tried that, still no good? no jfbc_xxxxx_tmp.jpg files to be found.
The topic has been locked.
Active Subscriptions:

None
15 years 1 month ago #368 by smallmid
Replied by smallmid on topic avatar not importing
Ditto tried setting images directory to 777 still to no avail.

The avatar file (/usr/www/users/appname/images/jfbc_767582525pic_tmp.jpg) for user 121 does not exist. Using default image instead.
There was an issue importing your Facebook avatar. The default avatar will be used

Also curious as to why I receive this warning

warning
You are already a registered user!
The topic has been locked.
Support Specialist
15 years 1 month ago #424 by alzander
Replied by alzander on topic avatar not importing
Alright, unfortunately, we haven't been able to recreate this issue. We've tried with both PHP 5.1.4 (which has proven to have other problems that we've since fixed) and 5.2.6. In both cases, our FB avatar is successfully copied from Facebook to the images/ directory and then imported.

Can anyone affected, please provide the following information:
PHP version - Found by going to "Help->System Info"
Directory Permissions - Found by going to "Help->System Info", Directory Permissions tab. Mainly, let us know if any are 'unwriteable'
Your PHP settings: Help->System Info, PHP Settings tab, copy all of your settings here.

Sorry for the inconvenience, and we really do want to fix this issue for the few of you that seem to be affected.
The topic has been locked.
Active Subscriptions:

None
15 years 1 month ago #453 by smallmid
Replied by smallmid on topic avatar not importing
Here are my settings...

PHP Version: 5.2.8
============================================

Directory Permissions
============================================

administrator/backups/ Writable
administrator/components/ Writable
administrator/language/ Writable
administrator/language/en-GB/ Writable
administrator/modules/ Writable
administrator/templates/ Writable
components/ Writable
images/ Writable
images/banners/ Writable
images/stories/ Writable
language/ Writable
language/en-GB/ Writable
language/pdf_fonts/ Writable
media/ Writable
modules/ Writable
plugins/ Writable
plugins/content/ Writable
plugins/editors/ Writable
plugins/editors-xtd/ Writable
plugins/search/ Writable
plugins/system/ Writable
plugins/user/ Writable
plugins/xmlrpc/ Writable
tmp/ Writable
templates/ Writable
Cache Directory /usr/www/users/{joomla}/cache/ Writable
Cache Directory /usr/www/users/{joomla}/administrator/cache/ Writable

Your PHP settings
==============================================

Safe Mode: Off
Open basedir: None
Display Errors: On
Short Open Tags: On
File Uploads: On
Magic Quotes: Off
Register Globals: On
Output Buffering: Off
Session Save Path: /tmp
Session Auto Start: 0
XML Enabled: Yes
Zlib Enabled: Yes
Disabled Functions: None
Mbstring Enabled: Yes
Iconv Available: Yes
WYSIWYG Editor: Editor - No Editor

Thanks for your help in advance!
The topic has been locked.
Active Subscriptions:

None
15 years 1 month ago #485 by rdbean
Replied by rdbean on topic avatar not importing
Having the Same issue here:

But not receiving an error....


PHP Version: 5.2.8
Web Server: Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
Web Server to PHP interface: cgi
Joomla! Version: Joomla! 1.5.9 Production/Stable [ Vatani ] 9-January-2009 23:00 GMT
User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7

administrator/backups/ Writable
administrator/components/ Writable
administrator/language/ Writable
administrator/language/en-GB/ Writable
administrator/modules/ Writable
administrator/templates/ Writable
components/ Writable
images/ Writable
images/banners/ Writable
images/stories/ Writable
language/ Writable
language/en-GB/ Writable
language/pdf_fonts/ Writable
media/ Writable
modules/ Writable
plugins/ Writable
plugins/content/ Writable
plugins/editors/ Writable
plugins/editors-xtd/ Writable
plugins/search/ Writable
plugins/system/ Writable
plugins/user/ Writable
plugins/xmlrpc/ Writable
tmp/ Writable
templates/ Writable
Cache Directory /cache/ Writable
Cache Directory /administrator/cache/ Writable
The topic has been locked.
Active Subscriptions:

None
15 years 1 month ago #528 by smallmid
Replied by smallmid on topic avatar not importing
Any additional things to try? Been working on this for a couple of weeks now.... really want to go live soon here.

Thanks,

MS
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. avatar not importing
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS