× Joomla Facebook Connect support forum

Topic-icon COM_JFBCONNECT_FB_API_ERROR(#5) Unauthorized source IP address

Active Subscriptions:

None
Hello,

Few days before my website maurice-lahcem.net worked.

Now I have this issue in my Joomla back-end and front-end

Please help me

Best Regards.

File Attachment:
The topic has been locked.
Support Specialist
That error occurs whenever you've set an "IP Address Whitelist" in your Facebook Application settings. You'll need to go to the Facebook Developer Area , edit your application and remove any settings in the whitelist. If you have any other restirctions set (geography, etc), you may want to remove those too.

Hopefully that gets you going!
Alex
The topic has been locked.