× Joomla Facebook Connect support forum

Problems with JCBExtension

[email protected]
Offline

Active Subscriptions:

None

10 years 3 months ago #40585 by [email protected]

Problems with JCBExtension was created by [email protected]

Hi,

I have problemas with the Joomla 1.5 component because I can not create actios or objects. It says to me that I should execute the AutoTune component and I run it but it gives me an error about the Facebook Application Configuration.

It says to me:

Field data not found. You will need to make a successful connection to SourceCoast.com to load the most recent Facebook Application data.

Please check that your Subscriber ID is correct:
10108 (Change)

At the other hand I've try to update the subscription but I don't know how.

Help me please! It is urgent for me

Regards

The topic has been locked.

alzander
Offline

Support Specialist

10 years 3 months ago #40593 by alzander

Replied by alzander on topic Problems with JCBExtension

The Subscriber ID you entered is incorrect. Please go to the My Account -> My Subscriptions menu in the top right. In there, you'll find your actual subscriber ID. Once you enter that, it should let you proceed through Autotune properly.

I hope that helps,
Alex

The topic has been locked.

Start
Prev
1
Next
End

SourceCoast Login

Problems with JCBExtension