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Topic-icon Problem with JFBC registration of new users

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Hello,
I hope you will be able to help me with the problem I encounter. Namely, when a new user tries to register an account via JFBC on my site, the error is: "Unable to save user. Please ensure your username is not taken and that your passwords match."
I provided you details for backend login in a private message.
Thanks.
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Support Specialist
11 years 2 weeks ago #32255 by alzander
Can you try again? RSFirewall was configured to convert email addresses to images, and on the registration page, we use the email address in one of the hidden fields. So, it was converting that hidden field data into a hidden image and screwing things up.

In the "Active Scanner" area or RSFirewall, I disabled the "Convert email addresses from plain text to images" setting. Things look good, but I didn't go all the way through with registration.

Let me know how that goes.

Thanks,
Alex
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