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Topic-icon Can't unzip Instll package

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11 years 3 months ago #29855 by wbalthrop
I downloaded JLinked-1.4-Joomla25_20121220_unzip_first.zip size: 343K to a Win 7 box. I can't unzip it. Says the folder is empty.
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11 years 3 months ago #29864 by alzander
Replied by alzander on topic Can't unzip Instll package
Very sorry for the delay. The size you report is roughly what I see. My computer shows it's a 353K file, but minor differences like that happen depending on the filesystem.

I'm not sure why it won't unzip, but my best suggestion is to try and re-download the file. We have many users downloading and installing JLinked every day, so I don't think it's an issue with the file itself.

Beyond that, can you tell me if you're using the built-in zip tools with Windows, or a 3rd party program like WinZIP or WinRAR?

Alex
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11 years 3 months ago #29881 by wbalthrop
I am using a Windows 7 box with the standard zip utility. I tried the same thing on an XP box using both the Window unzip and 7-Zip. I get the same result all the time.
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11 years 3 months ago #29885 by alzander
Replied by alzander on topic Can't unzip Instll package
I'm not sure what's happening, but somewhere along the path to your computer, it seems to be getting corrupted. If you're using a download manager or some other tool to get the file, that could be causing a problem as well.

I really don't have many better suggestions than to try downloading from another browser, at least, or a whole other computer to see if the same problem occurs? I couldn't tell if your test on WinXP was with the same file you originally downloaded, or if you attempted to re-download it again, so maybe you already tried that. Again, we have many downloads of that file every day, so the file is definitely valid that's published. We just need to narrow down what's different in your case.

Thanks,
Alex
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