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Stopped working on Chrome

Stopped working on Chrome

Version 23.0.1271.97 m

On latest version of Firefox and IE, everything works peachy.

Any ideas or solutions. Already updated to latest version of JFBC.

Thanks

miamiman
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Re: Stopped working on Chrome

I'm not sure what's going wrong. Is there an error message, is a button missing, or something else? If you can explain what's wrong, that would help.

Finally, please run Autotune from within JFBConnect admin area and use the Error Checker to see if any issues are prompted there. If so, fix them and see if that helps.

Thanks,
Alex

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alzander
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Re: Stopped working on Chrome

Well check out:

http://www.inpralatina.com



on ff / ie / chrome.

The buttons fail to show-up on Chrome.

Thanks,

miamiman
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Re: Stopped working on Chrome

In the popup when I click the "» Ingresar" link at the top, I properly see the "Identificarse con facebook" button. What are you seeing? Just text, no text at all, the {JFBCLogin} tag, or something else?

Also, can you check Chrome extensions you have enabled? There are some that intentionally block social networking features from working.

Thanks,
Alex

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alzander
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Re: Stopped working on Chrome

just below the ingresar button, there are the social plug ins.

i am on my tablet right now where they appear correctly.

will try on another chrome installation.

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Re: Stopped working on Chrome

I was looking at the Login with Facebook button. You never really mentioned what isn't working. Can you let us know exactly what isn't working, and why?

That will help us test if your other tests on Chrome don't help narrow things down.

Thanks,
Alex

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alzander
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Re: Stopped working on Chrome

Please see the following url

http://www.induguia.com/inicio/details/interco-s.a.html

on: Firefox / IE, and then
on: Chrome.

You will see that per the enclosed image, the following JFBC elements do not load?

http://awesomescreenshot.com/017ry1604

miamiman
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Re: Stopped working on Chrome

Miamiman,
First off, that's a different site than you referenced above. Are you sure you meant that site, or are you seeing this problem on multiple sites?

As for the problem, I'm seeing the social buttons in Chrome (on a Mac). However, on that page, I'm seeing that the Facebook Javascript library is loaded 3 different times on that site. The Autotune Error Checker should be calling that problem out and you'll need to remove the extra 2 calls which are definitely not helping the issue. One is from the sh404SEF social plugin, which should be disabled. I'm not sure what's including the other one.

Hope that helps get you started on diagnosing the issue.

Thanks,
Alex

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Re: Stopped working on Chrome

Thanks Alexander,

I will be more precise.

1. I confirm that I am seeing the problem among our different sites in Chrome, Version 23.0.1271.97 m.

2. I have run / updated with AutoTune; everything is green.

3. I have uninstalled the sh404sef social plug-in.

4. Still not seeing the social buttons on Chrome for:
www.acrlatinoamerica.com
www.avilatinoamerica.com
www.inpralatina.com
http://www.induguia.com/inicio/details/ … gital.html
etc.

Any ideas?

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Re: Stopped working on Chrome

Can you test on our demo site:
http://demo.sourcecoast.com/index.php?o … Itemid=158

I'm using 23.0.1271.101 (slightly newer) on a Mac and not seeing that problem on any of your sites. I also tested on Windows earlier with Chrome, but didn't check the version. On each of those sites I was able to see the Like button.

Can you also try from a different computer altogether as we're simply unsure why this would be happening and just need to narrow things down.

Thanks,
Alex

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Re: Stopped working on Chrome

Hi Guys,
I thought i'd just jump in as a tester for you:)

Here goes

I am viewing your site from the uk and i have the latest version of chrome installed.

These are all the extensions i have installed in chrome
http://www.sourcecoast.com/components/com_agora/img/members/1469/My-chrome-extensions.jpeg

Site 1
www.acrlatinoamerica.com
I can see the share/like buttons and the fb login on this site.
http://www.sourcecoast.com/components/com_agora/img/members/1469/acrlatinoamerica.jpeg

Site 2
www.avilatinoamerica.com
I can see the share/like buttons and the fb login on this site.
http://www.sourcecoast.com/components/com_agora/img/members/1469/avilatinoamerica.jpeg

Site 3
www.inpralatina.com
I can see the share/like buttons and the fb login on this site.
[url=http://www.sourcecoast.com/components/com_agora/img/members/1469/inpralatina.jpeg]
http://www.sourcecoast.com/components/com_agora/img/members/1469/inpralatina.jpeg[/url]

Site 4
http://www.induguia.com/inicio/details/ … gital.html
I can see the share/like buttons on the site but not the fb login button.
http://www.sourcecoast.com/components/com_agora/img/members/1469/induguia.jpeg


Hope this helps:)

Neil

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Re: Stopped working on Chrome

Well I confirm that

1. I can see the social plug-ins can be seen from another Chrome browser from another windows computer.
2. I can NOT see the social plug-ins from MY Chrome browser from MY computer, including the demo page included.

Strange... Will investigate further.

miamiman
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Re: Stopped working on Chrome

Mmm strange,

I've just checked one 2 other devices as well and i get the same results as my desktop computer
Desktop computer running windows vista
Netbook running xp
and a nexus 7 running android 4.2 and using the chrome app.

You may of already tried these but i'll list them any way:)

1. Disable all chrome extensions
2. Clear all browser cache and server side cache in joomla
3. Uninstall and then reinstall chrome
4. Start windows in safe mode with networking. F8 on restart

Not sure if any of these with help narrow down your problem, but these are the things i would be trying.

Good luck miamiman:)

Neil

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Re: Stopped working on Chrome

Neil,
Thanks for confirming. It helps my sanity to know I'm not going crazy and things are just working for me.

Miamiman,
Neil's suggestions are the best I'd give as well. Generally, if the social buttons don't work, it's due to an add-on in Chrome that's meant to block social networks, or Facebook in particular. The other suggestions are excellent as well if all addons are disabled.

Let us know how it goes, and good luck,
Alex

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alzander
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Re: Stopped working on Chrome

Not a problem Alex. Glad to try and help out. current/smile

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Re: Stopped working on Chrome

Just to report back.

The following extension was blocking the social plug-ins on Chrome browser.

Not surprising really.

https://chrome.google.com/webstore/deta … eifhpjdfeo

Ver. 4.1.1

miamiman
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Re: Stopped working on Chrome

Yup, if you have an extension meant to block 3rd party services, that would cause you issues when working with Facebook.

Glad you found the problem though. Should you need anything else, just let us know.

Thanks,
Alex

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