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Facebook open graph activity log page is missing

Re: Facebook open graph activity log page is missing

In the Autotune area or in the App area of Facebook, you'll need to specify a full URL to your privacy policy, including http://yourdomain.com/. Once that's saved, you should then be able to remove the Sandbox mode setting. If that URL is properly showing up in the App details, but still giving that message when you try to save, you'll probably need to contact Facebook to diagnose the issue further. There's not much we can do on our end.

Good luck,
Alex

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Re: Facebook open graph activity log page is missing

I have sent access details to your pm. Please check !

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Re: Facebook open graph activity log page is missing

jude,
My last message was talking about sandbox mode and privacy settings. Did you have issues with that? Your post before mine was talking about app rejection. I'm not sure if I accidentally posted to the wrong forum, or what the current issue really is.

Can you let me know what problems your having right now? Is it a privacy policy problem or Open Graph Action approval? I think I may be going crazy.

Thanks,
Alex

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Re: Facebook open graph activity log page is missing

Sorry to mess you around Alex. I've sorted out everything and seems to be fine to go. But facebook rejected me last night. Please ignore all the other messages and kindly pay attention to only  my previous message. Now my problem is to find out why the face book rejecting me. for your consideration, i have already sent my joomla access details to your PM.
Also alex, When the blue popup comes with "Undo & disable future sharing" if i click on it, i am getting this error: public_html/components/com_jfbconnect/controllers/opengraph.php on line 132"
Kindly help me to get sort this out. Thanks in advance !

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Re: Facebook open graph activity log page is missing

Jude,
Can you post the full error message you're getting when you click the "Undo & Disable future sharing" link? The actual error portion of the message is missing, just the line it's occurring on.

As for the issue with Facebook denying the Action, we're investigating the cause of this. There are many users who are getting approved, but a few who aren't. Once we have a solution, we'll definitely let you know. You may want to re-submit and state that you feel you are hitting all of their requirements (from their denial, we should be doing everything they ask) and ask for more information as to why the action has been denied.

I'd highly recommend going over their denial notice and verifying that everything they say to do is actually happening on your site. JFBConnect should meet all of their requirements, but if it's mis-configured or if there are template issues or other problems that hide some of our features, that would be a problem.

Thanks,
Alex

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Re: Facebook open graph activity log page is missing

Thanks Alex,
the full error is :
Fatal error: Call to undefined method stdClass::getParameter() in /home/medapera/public_html/components/com_jfbconnect/controllers/opengraph.php on line 132

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Re: Facebook open graph activity log page is missing

Hmm.. That's not good. Looking at the code, there is indeed a bug there. Can you update that line of code to look like:

Code:

        $ogDisabledActions = $userModel->params->getValue('og_actions_disabled', array());

That should fix the issue, but we'd love to have your feedback. We're working on a new bug-fix release right now, and that fix will definitely included.

Thanks,
Alex

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Re: Facebook open graph activity log page is missing

I am getting this error now:
Fatal error: Call to a member function getValue() on a non-object in /home/medapera/public_html/components/com_jfbconnect/controllers/opengraph.php on line 132

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Re: Facebook open graph activity log page is missing

Sorry about that, please change the line to the following:

Code:

$ogDisabledActions = $userModel->_data->params->getValue('og_actions_disabled', array());

That line removes some of the extra code we were using to get the right value. However, in our testing, we haven't been able to recreate the original error you were having. We did find other issues, that the above code should work around, but you may still have problems if there's some other underlying cause that we're not aware of.

Please test with that line, which is definitely correct. If it doesn't work, we'll need to access your admin area and figure out what else is different about your setup from our testing environment.

Thanks,
Alex

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Re: Facebook open graph activity log page is missing

I think its ok now. I am getting to a page "Timeline event successfully deleted" . (Better than error page) ;-)
My biggest problem is that i am getting rejection from fb. As "Morpheus" done, i have increase the popup display time for 5 minutes and resubmitted. today its rejected again and i am getting mad of this. I've sent access details to your pm. Please have a look and tell me if there anything wrong. I can confirm you that i have tested various time before submitting. Also alex, to test, i have disable facebook activity from the page. now when i log as admin, i dont get popup. but, if i log as test user, i am getting the popup.
I've sent you my access details to your pm.

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Re: Facebook open graph activity log page is missing

Cant believe !! all others got answers from you. I am not :-( ???

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Re: Facebook open graph activity log page is missing

Jude,
We're planning to look into this hopefully in the next few hours. Please understand that logging into a user's website is the most time consuming type of support there is because it involves a lot of work and understanding to get to 'know' the site's configuration. Therefore, we always take the questions we can answer quickly first to get things rolling for more users.

We try to be fast with all support requests, but you need to have patience when you need additional on-site assistance.

Thanks,
Alex

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Re: Facebook open graph activity log page is missing

Jude,
I was able to get into your site tonight, look over your settings and test. Everything looks right to me as far as your configuration goes. I can't go so far as to test the action itself as I don't have a Facebook account that is an administrator of your App. However, I can see that the trigger works by enabling the Facebook API errors on the front-end (in JFBConnect -> Configuration -> Facebook API tab). When the action should be posted, I got the following error, as expected:

Error: (#100) The action type news:Read does not exist or is not approved, so app 451592868232044 can only publish to administrators, developers, and testers of the app. User 1251253607 is not one of those roles.

So, with that, everything on our end looks good. You've obviously read Morpheus' posts on how he finally got his actions approved. It sounds like he submitted the actions again, explained how he felt he was meeting each requirement, and asked for more information as to what was wrong. I'd suggest you do the same in your next submission. Make it clear that you feel you are doing all that is required and ask for more information on specifically what is wrong.

That's all I can offer right now as everything does look right to us. Whatever information you get back from Facebook, let us know and we'll gladly evaluate how best to incorporate those changes into JFBConnect.

Above all, please realize that when you submit your action to Facebook that you should be very courteous and friendly. Even though you may be getting denied, there are real people who are testing and checking your submission. Your best bet is to treat them nicely and ask for information which may help you successfully get your actions approved.

Hope that helps get you going, but definitely let us know whatever you find out.

Thanks,
Alex

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Re: Facebook open graph activity log page is missing

Hi Alex, I just got the approval from FB. Thank you for helping me. If some others struggling to get the approval, please follow as I've done.

"Hi, as per your message, i have modified the code for your requirements.

Change made:
--------------------------------------------------------------------------------------------------------------
Your request: " 1.) there is a strong indication that the user is actually reading an article and only after the user has been on the page for a minimum of 10 seconds."

Change 1) Notification popup will come up after 15 seconds reader started to read the article.
Change 2) The message displaying in the same article till visitor leave the page. (Previously its Disappear after 1 minutes)
----------------------------------------------------------------------------------------------------------------

You request 2) "You must provide users with the ability to remove any read stories you publish to Facebook, and include this option on the same page where you host the article."

Change 1) The page displaying that user can view and remove, undo any read stories (Kindly refer the screen shots)

---------------------------------------------------------------------------------------------------------------
Yor request: "3.) You should provide users with the ability to turn sharing on/off globally"

Change 1) The user can check or uncheck radio buttons (Boxes) (Kindly refer the screen shot) also mention "Check the box next to any actions you want posted to your Facebook Timeline."
--------------------------------------------------------------------------------------------------------------

The direct link to my home page is: http://www.mysite.com

This site is in "my language" which is official language in "MY COUNTRY" and I do apologize, if you cant understand the language :-) . You will find the facebook login button on the top right hand side block. I have created this action for the news area which is in the left block on the same page. To make it easy for you, kindly find below the direct link to the page where you can test.

http://www.mysite.com/index.php/news/37 … 43-57.html

When you read this article, the blue popup notification will come on the right side after 15 seconds and stay there till visitor leave the page. By clicking that the user can anytime enable, disable, or see the history.
Kindly find below screenshots. I feel that i have done all your requested task. If you feel that i am still missing your requirements, kindly spare few minutes to show me where i am doing wrong. I will be really appreciate if you precise exactly where i am doing wrong. Thanks lot !"

GOOD LUCK to others !!

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Re: Facebook open graph activity log page is missing

Jude,
I'm very, very happy to hear you got your actions approved. Hopefully it's all worth it and future actions won't be so difficult. We definitely appreciate your feedback as to how you finally got approved. It will help us as we update our documentation and support other users going forward.

If you need anything else, just let me know. We'll gladly help how we can.

Finally, if you haven't already, please leave a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It's certainly not required, but very appreciated:
http://extensions.joomla.org/extensions … ation/7215

Thanks, and good luck,
Alex

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Re: Facebook open graph activity log page is missing

Thanks Alex, Yes i will definitely go to joomla and give a good sound of your product ! Alex, my site template is responsive one. Because of like boxes and other jfbc  boxes width change, i found in the forum this code to be paste in css.

#fbcomments, .fb_iframe_widget, .fb_iframe_widget[style], .fb_iframe_widget iframe[style], #fbcomments iframe[style], .fb_iframe_widget span { width: 100% !important; }
Its work perfect now. but since, the "LIKE" button disappeared.
I saw in the forum that, if i remove above code the like button will appear. yes it did. but the my boxes are appearing wrongly in difference resolutions. Is there anyway to fix all without removing the code please ?
Thanks !

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Re: Facebook open graph activity log page is missing

Jude,
You can try to update each of those styles with .jfbccomments to make the CSS more specific, like:

Code:

.jfbccomments #fbcomments, .jfbccomments .fb_iframe_widget, .jfbccomments .fb_iframe_widget[style], ....

Try that and see if that helps make it work for comments, but not for the Like button. Let us know how it goes.

Finally, we'd love that review if you get a chance.

Thanks,
Alex

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Re: Facebook open graph activity log page is missing

Hi Alex, the review done ;-)

" Reviews (180)
Review
★★★★★
Excellent   
jude007
2013-01-07
Reviews: 1
Very productive and excellent support from the developer. If you want to have onestop facebook features, this is the one you have to get. I would give 100s stars !!
"
Alex,I tried with the way you ask me to do. but the like button is still missing. as i have lot of visitors (40%) from law resolutions, the site in not displaying properly in there screens. I mean this code is all ok. except if you can advice me how to show the "LIKE" button. thanks !

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Re: Facebook open graph activity log page is missing

Jude,
Thanks for the review! It's really appreciated as word of mouth is the best promotional tool we have.

Can you post (or Private Message) a URL of your site where we can see the missing Like button. Please leave the original CSS that fixed the comment box but *not* with the update we asked you to make? We'll gladly look at the page to see if we can find some better CSS to fix the Like button while keeping your comment box fix.

Thanks,
Alex

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Re: Facebook open graph activity log page is missing

Alex, I think you still misunderstanding me. Let me explain you clearly. There is NO issue with my comment box. Only my problem is, as my site is responsive css, all other side bars are resizing in my template (in the resolution of 1024x768) except "JFBCFan box" and "JFBCFriends box" .  So as i explain you, if i put that code
".jfbccomments #fbcomments, .jfbccomments .fb_iframe_widget, .jfbccomments .fb_iframe_widget[style], ...." all are fine, BUT then i cant see the  the "LIKE" button.
This is the problem i am having. I will drop all the site access details to your Private Message. Please help me ! Thanks !

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Re: Facebook open graph activity log page is missing

Thanks for sending the details of your site. I went to the home page and was able to see the Like button on it. Do you still have the original CSS you used to fix the comment box on the page? If not, can you re-add it so that we can see how that's affecting the Like button. Once we see it causing a problem on your site, we should be able to help you figure out a fix for the CSS that will work for you.

Alex

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Re: Facebook open graph activity log page is missing

http://www.sourcecoast.com/components/com_agora/img/members/13513/alex1.pnghttp://www.sourcecoast.com/components/com_agora/img/members/13513/alex.pngHi Alex, NO, yesterday when you visit my home page, the code isnt there. I have re put the code now (.jfbccomments #fbcomments, .jfbccomments .fb_iframe_widget, .jfbccomments .fb_iframe_widget[style], .jfbccomments .fb_iframe_widget iframe[style], .jfbccomments #fbcomments iframe[style], .jfbccomments .fb_iframe_widget span { width: 100% !important; } )
The like button is there. But when you watch it in resolution, (1024x768) The widgets are not resizing. another major problem is recommendation, like box , fan, they all modules (JFBCFeed, JFBCFriends,)  are one on another. its happen this morning without doing anything. (Please look at the attachment). Also after few seconds JFBCFeed, JFBCFriends,  and others disappearing.  (site access details to your Private Message)
Kindly help to find a solution.
Thanks !
Update !! I have seen exactly the same problem in your demo site. (Please check the screen shot 2)

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Re: Facebook open graph activity log page is missing

Alex ? :-) I'm waiting for you

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Re: Facebook open graph activity log page is missing

Jude,
We've been doing some research on this as we heard about another user with a similar issue. Facebook looks to have introduced a bug into their Javascript recently that's causing problems with some of their social widgets. For more information, see our other post about Display issues with some Facebook widgets.

When you add the .jfbccomments selector in the CSS, that prevents that style from affecting your other widgets, like the Recommendations bar. So, the new styles are *not* the problem with the display of your widget right now, it's seems to be the bug with Facebook that others are reporting. This is not a JFBConnect-specific issue, this is a Javascript problem on Facebook's side. I don't think there's anything we can do to fix this on our end, but we are still investigating.

Hope that explains the situation, but if you have any questions or don't think the Facebook bug reports from that other thread are related, let us know.

Thanks,
Alex

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Re: Facebook open graph activity log page is missing

Hi Alex, I am having a new problem:
1) Some of my articles are set to "REGISTER" users. If the registered user click on readmore, its navigating properly to the rest of the article. But, when non registerd click on it, instaed of its going to the (Or prompting) register page, i am getting this error:

Fatal error: Call to a member function get() on a non-object in /home/medapera/public_html/templates/araliya/library/Artx/Content/SingleArticle.php on line 51

In the article access level i have set it to "Registerd" and in article option its in  Show Unauthorized Links to YES.
Please advice me how can i get it to work, when a un registerd user click on read more, not to get the error and pass him to login page. Thanks alex. If you need my login access, they are the same as i sent you to your PM.  Please find below the "SingleArticle.php"

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