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Topic-icon Facebook open graph activity log page is missing

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11 years 4 months ago #28900 by jude007
Hi, Alex,
I am a new customer of you. I have installed jfbconnect, and seems to be ok. The main reason i have purchased the product to plant open graphic in my site. As your video (Facebook open graph activity log page is missing.), i cant find where i can configure actions, objects at the back end. I am sure, i am doing something wrong.
Could you kindly check my site and let me know, what exactly going wrong please ? If all fine, can i submit to the facebook ? I have another issue. When someone longing from fb, he or she take again to the joomla registration page and displaying this message "You failed the spam check. Please try again!" Please NOTE, these errors are not occur by your brilliant software. I am sure i am doing something and somewhere wrong. Kindly help me ;-)
Thanks in advance !
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11 years 4 months ago #28945 by alzander
Jude,
Sorry for the confusion. The current release for Joomla 1.5 doesn't have Open Graph Actions support yet. We're planning to release the updated version over the next few days. Until then, I'd recommend configuring and testing the other features (mainly user account creation). That will get you setup and ready to go when the Joomla 1.5 version is released.

As for the spam check error, I'm not sure where that's coming from at all. It's not from JFBConnect, as you mention. Do you have any extra components or plugins that are meant to detect 'bad' account or look for spam? It sounds like some Captcha add-on that's not playing nice with JFBConnect, but I can't tell you which one it would be.

Hope that helps get you started,
Alex
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11 years 3 months ago #29024 by jude007
Hi Alex, Have you released the update for joomla 1.5 please ?
Thanks !
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Support Specialist
11 years 3 months ago #29025 by alzander
Yes, it post last night. You can get it in the My Downloads area right now. Let us know how it goes, but hopefully, it should be a smooth upgrade.

Best of luck,
Alex
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11 years 3 months ago #29027 by jude007
Thanks Alex ;-)
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11 years 3 months ago #29028 by jude007
Hi, Alex, When i am trying to install componnent, i am getting this error
"

JInstaller::install: SQL Error. DB function failed with error number 1060
Duplicate column name 'params' SQL=ALTER TABLE `jos_jfbconnect_user_map` ADD COLUMN `params` TEXT;
SQL =

ALTER TABLE `jos_jfbconnect_user_map` ADD COLUMN `params` TEXT;

Component Install: SQL error or missing or unreadable SQL file. DB function failed with error number 1060
Duplicate column name 'params' SQL=ALTER TABLE `jos_jfbconnect_user_map` ADD COLUMN `params` TEXT;
SQL =

ALTER TABLE `jos_jfbconnect_user_map` ADD COLUMN `params` TEXT;"

Please help !
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Support Specialist
11 years 3 months ago #29029 by alzander
Jude,
The error you're seeing isn't really a problem. Basically, we're trying to update your database to what's required for our v4.3 version, but that error is saying the updates have already happened. You obviously shouldn't have encountered that error at all, but can you let me know the following:
* How you were upgrading? Did you uninstall JFBConnect first and then try to install the new release, or did you just install the version over the top of the existing release? Either should work, but that will help narrow things down.
* Can you go to the JFBConnect Overview page in the admin area and check the versions of the main component and plugins to see if they show that they are up-to-date at v4.3.3?

Let me know, and we'll help you get to the bottom of the problem.

Thanks,
Alex
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11 years 3 months ago #29034 by jude007
Hi Alex, I have sorted out that error messages by cleaning the table. I have installed all now. Unfortunately I cant enable JFBCSystem plugin. If i enable it my site getting down. As you say in the notice, I have disable the mobile plugin. So without enabling the JFBCSystem i cant go further. If i enable it, my site going down. If you wish, i can send you access details. Please help me !
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Support Specialist
11 years 3 months ago #29035 by alzander
Yeesh, no luck for you, eh?

When you say your site goes down, I'm assuming it's just the front-end, correct? If so, can you go to Global Configuration and set Error Reporting to Maximum and turn off GZip compression. Also, disable any 'optimization' plugins you have enabled.. if any.

Then, enable the JFBCSystem plugin and let us know if you see any errors.. or more information about what 'going down' means. With that, we should be able to get to the bottom of things. Obviously, re-disable the JFBCSystem plugin after your testing until we get you going.

Thanks,
Alex
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11 years 3 months ago #29036 by jude007
Thanks Alex !
I have sorted it out by watching one of your advice you gave to some one. What I've done was "Disable the joomla integrating" in login/out area. Is it ok to leave disable it ? Now things are seems to be ok (so far ;-) )
Also when can i submit to the facebook please ?

Thanks in advance !
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  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. Facebook open graph activity log page is missing
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