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Topic-icon No Connect image for JFB Connect

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14 years 6 months ago #2160 by cknightl
Hi

I have installed JFB Connect and set up a Facebook application and set up according to instructions. My login display but there is no blue "F Connect" button just the text that says login using Facebook. Can anyone please tell me what I am doing wrong or what I need to change? Thanks
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14 years 5 months ago #2183 by alzander
Make sure you have the JFBConnect Namespace plugin enabled. That's usually the cause of the missing logo. If not, it's usually a javascript error on your page that's preventing it from showing.

If you can link to the page with the Login Module published, we can usually diagnose the issue quickly.
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14 years 5 months ago #2213 by nikbanks
I am having the same issue sometimes it shows sometimes it doesn't. as well as when it does show it doesn't always connect i will get the 3 dots as if it is going to connect and then the little pop out box goes blank, and then it won't connect me. i am at my wits end. i have the jfb connector but i am using the jomsocial one i am going to have to return this product and i don't know what to do.
<!-- m --><a class="postlink" href="www.thesinglegirlsguidetomen.com/">www.thesinglegirlsguidetomen.com/
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14 years 5 months ago #2228 by alzander
If you're getting the pop-up to appear, and then the 3 dots (after logging in), that's usually a conflict or communications problem with your site and Facebook. As for conflicts, both the JomSocial version and JFBConnect should not be enabled at the same time. You should only be using one component to integrate Facebook into your site.

Let us know if you can't get it going. We'll do what we can to help.
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14 years 1 month ago #3422 by digitalfin
We're having problems with the Facebook logo not appearing properly as well:
<!-- m --><a class="postlink" href="www.firstweekendclub.ca">www.firstweekendclub.ca.

Any thoughts what could be the problem? All installed according to instructions.

Thanks.
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14 years 1 month ago #3434 by alzander
I went to your page in Firefox and Chrome on Mac and I see the Facebook Connect button (see attachment):
Screen shot 2010-03-24 at 4.01.57 PM.png

Is this the image you are having issues with or is it something else?

Sorry for not understanding.
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14 years 3 weeks ago #3449 by etc
The button shows up in Chrome, but doesn't seem to show up in Safari. Is there something I can change to make sure it's working?
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14 years 3 weeks ago #3452 by alzander
I just tried in Safari as well and the button shows up:
Screen shot 2010-03-30 at 9.13.44 PM.png

What version of Safari are you using?
Does the page finish loading or does it keep spinning and spinning?
If you reload the page, does that help?
Are you getting any javascript errors?

Let me know and I will try to help.
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14 years 3 weeks ago #3457 by etc
If you don't mind - you can access the site with the issue here:

<!-- m --><a class="postlink" href="new.texasra.org/">new.texasra.org/

I wonder if it's some kind of conflict with one of the javascript packages that I am using.

Thank you for your assistance.
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14 years 3 weeks ago #3462 by etc
It's been a few days - any word on this?

Thanks!
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  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. No Connect image for JFB Connect
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