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Topic-icon Number of likes on main site does not match facebook fan page count

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First of all, this product was worth every penny. Everything worked like a charm. Followed the very clear step-by-step instructions. I am running into an issue my client is asking me about. They are asking why the number of "likes" on the main page button does not match the number of likes on the fan page. Does it take a while to update? I've noticed this on two separate sites I've implemented this awesome product to. I just need to either fix the issue or explain why they are different. The inconsistency is a concern to track progress.
Main Site:
www.healing4soul.com/
Facebook Fan Site:
www.facebook.com/CEASETherapyCalifornia
The main user has 3 different "Pages" created.
The website URL in the APP is : www.healing4soul.com/

How does it know the main site refers to www.facebook.com/CEASETherapyCalifornia ?
Maybe i missed something in the config/

thanks!
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Support Specialist
Glad to hear you're happy with the purchase. There's obviously been a lot of work and feedback from users over the last 3 years which has helped to refine JFBConnect greatly.

As for your question, the answer lies in how the Like button works. A Like button is tied to a specific URL. So, the Like button that's shown on each page of your site (unless configured specifically for a different page), will show the Like's for that page. That's useful so that each of your articles can have it's own Like count. Also, when Like'd, the title, description and image for that specific article will show in a user's wall, which is good for targeted marketing (instead of general branding).

If you want to create a Like button for your Facebook Page (or any other specific page), you need to use the JFBCLike module and specify the href parameter for the specific URL. The actual page that's Like'd doesn't have to be on your website or even your own Facebook page. You can create a Like button that points to coca-cola.com, if you wanted too (and it would show the Like count from that page). You can also create a Like button that points to your FB Page with a JFBConnect easy-tag by doing:
{JFBCLike href=https://www.facebook.com/CEASETherapyCalifornia}
Hope that all explains, and makes sense. If you have any other questions though, just let us know.

Finally, if you haven't already, please consider leaving a rating and review on the Joomla Extension Directory for JFBConnect, or our support:
extensions.joomla.org/extensions/social-...ook-integration/7215

Good luck!
Alex
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Wow, what an excellent and though rough response. :) May i restated "Worth every penny". Thanks you Alex. I will go through with the recommendation and will check out the results. Appreciate the quick reply too. Oh and I will be more than happy to leave some good feedback at the extensions site.

Thank you kindly again

Hugo
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Support Specialist
Hugo,
No problem for the help, it's what we do. If you can't find the problem, just let us know a page the issue is present on, and we'll gladly investigate further.

Thanks,
Alex
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