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Topic-icon Kunena Forum Avatars not updating with JFBC

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15 years 3 months ago #7515 by fb_100000214934509
I love using JFBC and im sure your sick of me posting and finding bugs, but I was noticing a few of my users (more specifically my wife) have updated there facebook avatars, however they are not updating to kunena forum avatars when they login. (i tryed updating my fb avatar and loging out loging in and nothing.) I'm using the lastest JFBC and kunena 1.6.3

Edit: I wanted to add that my import profile and update avatar settings on login are enabled.
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15 years 3 months ago #7520 by alzander
Sean,
We love the questions and feedback, in all honesty. This is our job, so improving things is what we do. Having good customers who apologize when they find bugs are just the icing on the cake.. you could be much more upset with your posts.. thank you :)

As for the Kunena, we'll have to look into that. We have a slew of automated tests that we run against JFBConnect releases, and I know updating an avatar is one of those tests. I can't be sure that we check it with all of the profile systems though, so it's possible this is indeed an issue. The only thing I can ask you to check on your end is to make sure that you have the "Enable Avatar Import" and "Always Update Profile" settings in the JFBConnect Profiles tab set for Kunena. Those names are surely incorrect, but close enough that you should find the settings I'm talking about.

If that doesn't work, let us know. Another thing to test is if you update a field, to see if that's re-imported correctly. That may help us narrow it down a little more.

Thanks again for your support and feedback. We really do welcome it!
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15 years 3 months ago #7521 by fb_100000214934509
those options were indeed actiivated, and I did test changing some field mappings and loging in and out, and it did put information into those other fields. just didnt update the avatar.
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Support Specialist
15 years 3 months ago #7580 by alzander
Sean,
Just wanted to let you know that we just uploaded a new version (3.1.1) of the Kunena profile plugin for JFBConnect. This should properly update the user's avatar when they log back into the site. Before, the avatar was being updated, but the resized avatars weren't being regenerated, which is what was causing the problem.

Please test, and let us know if it fixes your issue. Good luck!
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15 years 3 months ago #7600 by fb_100000214934509
I tried updating the version but it would appear there is still a problem somewhere.
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15 years 3 months ago #7601 by fb_100000214934509
to the best of I can tell it has to be a problem on the facebook end. because I'm testing it with my avatar which is different on FB then it is in Kunena and has been different for several days now. I logged in and the date and time stamp of the files and there resized copys are updated to the time of login. so I think maybe facebook is sending the wrong picture out. "also if your site is using a update on login image feature then your site has my old FB image too"
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Support Specialist
15 years 3 months ago #7609 by alzander
Hmm.. thanks for reporting your results. There definitely was an issue on our end. To elaborate further, what Kunena does when you upload a new avatar is store it to the avatars/users directory and then delete any images for that user from the 3 directories under /avatars/resized. When Kunena needs a resized image, it checks if it already exists, and if not, it creates it.

We were missing the part of removing the resized images. From what your sleuthing has found though, it appears that your correct that Facebook hasn't pushed your updated image out. For us, this is normally 'instant'. You may want to change it to something else and change it back to 'clear the pipes'.

Let us know what you find, and thanks for pointing out the bug!
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15 years 3 months ago #7829 by fb_100000214934509
I just wanted to tell you that it appear's facebook was able to flush that 30lb roach down there toilet, and avatars seem to be updating properly again.
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Support Specialist
15 years 3 months ago #7831 by alzander
Fantastic news. Always like to hear when it sounds like the tubes are clear. Thanks for the very detailed description of what you think the cause was :)

Good luck, and let us know if you run into any other oddities!
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15 years 3 months ago #7869 by fb_1368404742
Hello there, i think im experiencing the same issue the Sean, the avatar was sucefully imported the very first time, i happen to remove the avatar on kunena profile edit just to check the beahviour, and i tryed to logout/login several times and couldnt get the avatar imported again.

Im also using kunena 1.6.3 last version.

Btw Sir Alex, i love a bunch this component, my congratulation for doing it is all i can say.

Thanks!
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  7. Kunena Forum Avatars not updating with JFBC
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