× Joomla Facebook Connect support forum

Topic-icon JFBC works, but no data is pulled from FB.

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15 years 1 week ago #788 by Martin
Hiya.

I've got the connect part setup, but data is not being exchanged..

I assume that when I connect, data will be exchanged, and profile on joomla site will be updated?

How do I go about fixing this? and what Info do you need?
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15 years 1 week ago #797 by alzander
Are you talking about the data being pulled into JomSocial? Make sure the "Enable JomSocial Integration" button is set to "Yes" in the JomSocial Integration tab within JFBConnect. Also, make sure you've mapped the FB fields to the JS fields you want them to go to.

If you're talking about Joomla fields, your username and real name should be automatically created by pulling information from FB. What are you seeing?

A website link can help us to gather more information too if the problem persists.
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14 years 11 months ago #1006 by lazlo
I am experiencing this. Logging into the website with an FB account seems to work, but the users information is not pulled. No new joomla user accounts are created.

please advise.

thank you,
Jay

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