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Topic-icon JFBConnect and JFBCShare Problem

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13 years 6 months ago #5034 by benmc
Hello,
Still lovin' this product, but I do need some help.

I am having a problem using JFBConnect login and JFBCShare together. Everything will work as long as share is not published. When share is published, FB login button turns to text and is not a link.

I just moved a few plugins around and now the login works but the share button does not.

I have messaged you site info.

Thanks
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13 years 6 months ago #5039 by mel
Changing the order in the Plugin Manager for the JFBCSocial plugin seemed to fix this. However, we're not really sure why this worked, so we'll have to investigate this further. Let us know if you have any more issues with it in the meantime.

-Melissa
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13 years 6 months ago #5040 by mel
I forgot to mention - we also installed a new plugin "JFBCSystem" that fixes these types of issues which only occur on a small number of sites. We're planning on putting it out in a future release, so you have a test version on your site.
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13 years 6 months ago #5041 by benmc
Awesome once again. Thanks for taking care of it. I continue to rave about this product and the team behind it, keep up the good work.
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13 years 6 months ago #5077 by benmc

mel wrote: I forgot to mention - we also installed a new plugin "JFBCSystem" that fixes these types of issues which only occur on a small number of sites. We're planning on putting it out in a future release, so you have a test version on your site.


I found a problem in JoomGallery detail view when this plugin is published. It does a great job of fixing the conflict that started this post, but it somehow conflicts with displaying the detail view (drill down in the gallery until you reach the detail view and it is a broken image link). Unfortunately with the negative effect to my gallery, I'm still seeking a solution. I have checked all of the plugins and this is the only one that affects the issue. I have also changed the plugins order to see if it would affect the results and it does not. Site access is still active and I appreciate anything you can do. Thanks.
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13 years 6 months ago #5085 by alzander
Well that's not good. Also explains why we haven't released it as a full solution yet, and only install it on limited sites. There are a few issues we knew about. This ones completely new.

I just played around on your site and can definitely see the problem. I agree that it only shows up when the plugin is enabled. However, for the life of me, I can't see what's going on. I'll keep working on it, and just wanted to let you know we're on the case.

Sorry for the troubles.
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13 years 6 months ago #5088 by benmc
No worries on the conflict, I trust we can find a solution quickly. As you can see, I am still in testing and a few days from launch so I'm hopeful it will be a non-issue. Thanks again for the diligence from everyone on the sourcecode team, the customer service is top-notch.
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13 years 6 months ago #5098 by alzander
Woo hoo. We just tried something on your site (after testing it on our stuff first, of course) that negated the need for the System Plugin and fixed the missing comment/login/share module problem and now the image shows up as well.

We still plan on releasing a System plugin in a future release. Until then though, we'll be putting this fix in the 3.0.2 release to hopefully alleviate the missing module problems a few users are having.

Please test, and as always, let us know if you find any issues!
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13 years 6 months ago #5108 by benmc
:) This is great. I have not had a chance to test, but I am sure you guys have once again worked your magic and I am incredibly thankful for the great support.
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