Topic-icon Purchasing JFB Connect VAT issue

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8 years 2 months ago #38852 by flux3
Hi I am attempting to purchase JFB connect as a business and when i put my VAT number in I get the message " VAT Nr is not VIES registered". I assume if it recognised my VAT number (which it should as it is valid) then any VAT already included in the price would be removed as i am registered in the UK.
I seem to remember having a similar problem when i bought Jlinked last year but dont remember how it was resolved.
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8 years 2 months ago #38856 by alzander
We don't include any VAT in our pricing as we're not a European based company. The advantage of putting your VAT id in the field is that it will then show up on your invoice that is generated.

I'm not sure why the VAT Id isn't being recognized, but I wouldn't worry about it and just enter it anyways. That way, you'll have the proper invoice information created, which is what really matters.

I hope that helps,
Alex
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8 years 2 months ago #38857 by flux3
Oh OK i thought there may have been some EU or USA VAT included in the price. Cool, im off to purchase it right away. 80)
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Support Specialist
8 years 2 months ago #38861 by alzander
Nope, we don't charge sales tax for various reasons, so the VAT question is simply to help for your own accounting purposes.

Thanks, and glad to have you back as a customer!
Alex
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