Topic-icon subscription renewal

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13 years 6 months ago #27688 by vmwebsites
Hi guys,
If I buy the special renewal offer, will it just be added to my current subscription which ends jan 31st, or will it start immediately?
Victor
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Support Specialist
13 years 6 months ago #27691 by alzander
Replied by alzander on topic subscription renewal
Victor,
Our payment software doesn't automatically extend subscriptions. However, we always manually extend subscriptions, it may just take up to 48hours for our system to notify us of the duplicate.

So, if you resubscribe now, it will be extended from your current expiration date. For a few days though, it may look like you have 2 subscriptions that are overlapping though.

Hope that explains,
Alex
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13 years 6 months ago #27742 by vmwebsites
Replied by vmwebsites on topic subscription renewal
Thanks Alex, just renewed my subscription ;-)

Victor
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Support Specialist
13 years 6 months ago #27745 by alzander
Replied by alzander on topic subscription renewal
Great to hear! Thanks for your subscription, and I just extended the new one to accomodate the remaining time on your last extension.

Thanks, and best of luck!
Alex
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