Topic-icon I've missed it again!

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13 years 11 months ago #23952 by fb_548860032
Well I did it last year and I've gone and done it again, I missed my renewal date to be able to get my ongoing subscription discount. I've only just realised it's expired when I went to one of my site sand it won't update of course.

I know its' being cheeky but any chance you could reset me so I get my renewal discount please? this is my 3rd year so I'm a repeat customer :)

Thanks in advance !
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13 years 11 months ago #23955 by alzander
Replied by alzander on topic I've missed it again!
Huw,
I just pushed back your subscription date until the 23rd (2 days from now). Hope that helps, and hope you enjoy v4.2.3, which is a minor bug-fix release, but still recommended for everyone.

Thanks for all your support,
Alex
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13 years 11 months ago #23956 by fb_548860032
Replied by fb_548860032 on topic I've missed it again!
Thank you, please remind me how I get the discount, I just went to purchase 12 months and it was charging me the full $99

I thought it was automatic but I don't remember if I 'm honest.
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Support Specialist
13 years 11 months ago #23957 by alzander
Replied by alzander on topic I've missed it again!
Huw,
You should be able to get there directly with this link (it only works if you have an active subscription). The 12 month upgrade price is $89:
www.sourcecoast.com/joomla-facebook/

If you can't see it there, let us know!

Thanks,
Alex
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13 years 11 months ago #23958 by fb_548860032
Replied by fb_548860032 on topic I've missed it again!
I'm afraid it still showed at the full $99.

So rather than mess about (I'm about to go on holidays) I've purchased it at the full $99 so if you could just do me a PayPal refund for the 10% we'll be all good.

Thanks again :)
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Support Specialist
13 years 11 months ago #23969 by alzander
Replied by alzander on topic I've missed it again!
Huw,
Your refund of 10% ($10) was sent sent last night.

As for the upgrades, you found a bug with our system. Upgrades on top of upgrades weren't getting the discount. It's been fixed now. Sorry for the trouble, and thanks for notifying us of the issue!

Best of luck on your vacation!
Alex
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13 years 11 months ago #23974 by fb_548860032
Replied by fb_548860032 on topic I've missed it again!
Great, thanks :)

May I also suggest you add the tapatalk plugin to the forum. It's free and it makes access to the board much smoother while people are away from their machines. I use it on all my forums and it works very well, gives you a bit more public exposure to, any advertising is good advertising :)
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