Topic-icon Login popup keeps open after FB automatic login

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Hi guys,
Third suscription here! we have this problem:
After the user automatically login with facebook the login popup window keeps open, even when it looks like the user is already connected. Another related issue: it seems the user gets logged out when you visit other page in the website

you may take a look here:
www.arquespalacio.com.ar/saracatu/

This is the last issue to fix before our site finally goes online! :o

Thanks for your help guys!
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11 years 5 months ago #49815 by alzander
Which popup are you talking about? On your page, I only see the Facebook login button on your JomSocial registration page. When I click that, there is no popup that is displayed.. instead, the user is redirected to Facebook to authentication. I'm a bit confused about what you're seeing.

Beyond that, I went through the JomSocial registration process after authenticating with Facebook. I did navigate around your site and seemed to be logged out for some reason. There's a few possible causes for this:
* You're using an older version of JomSocial. There's a logout issue in releases before 3.2.0.3 where users are automatically logged out for no reason. For more info, see their blog post .
* You have browser caching enabled in the System - Cache plugin or a 3rd party extension. Please try disabling all caching and optimization extensions/options (temporarily) to see if that resolves the issue. If so, we can help you re-enable them.

I hope that helps, but if you need anything else, just let us know.

Thanks,
Alex
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11 years 5 months ago - 11 years 5 months ago #49817 by Aryentain
Thanks for your reply, this excellent and friendly support is why i always go back to jfbconnect, and why i decided to spent my money in renewing your extension instead of jomsocial :P
This is the popup i mention, i left the browser alone wihout doing anything and then it appears (you must be logged in):

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i have an strange error when running autotunnning, could it be related to it?

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the facebook app is set to "yes" in the public option. Thanks again
Last edit: 11 years 5 months ago by Aryentain.
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11 years 5 months ago #49818 by alzander
I'm unsure what is causing the Autotune error, but it seems like our automated tool isn't the only one that gets that:
www.internetmarketingninjas.com/header-checker/ - 406 (same error as Autotune)

Other tools are returning a 200 (correct, OK) code though.. so not sure what's wrong with some automated tools and not others. For Autotune though, I wouldn't worry about it. I just manually checked your page and there are no issues that Autotune would have reported there.

As for the popup, that's coming from JomSocial. I'm not sure why their login popup is automatically showing up at all, but it's definitely their login popup, not one from the SCLogin module or JFBConnect.

Can you tell me:
* What version of JomSocial you're using?
* Do you have any add-ons that are meant to automatically prompt the user to login after a set period of time?
* If you login with standard Joomla credentials (not social network ones), does the popup still appear?

Let us know the above and we'll help how we can. Unfortunately, this really doesn't sound like it's a problem with JFBConnect, so I'm not sure what we'll be able to do.

Thanks,
Alex
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11 years 5 months ago #49876 by Aryentain
Well, you were right, i upgraded the jomsocial and fixed the problem. It was that bug, thanks for the head up!
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