Topic-icon unable to log in to my site after update

Active Subscriptions:

None
9 years 4 months ago #49799 by plezi69
After an update to the latest version, users are getting a blank page after submit login info. I cleared all cache and the result is the same. I noticed this long link while attempting to login via facebook which shows a blank page as well. Any ideas?

http://somesite.com?option=com_jfbconnect&task=authenticate.login&provider=facebook&return=L2VuLw==&004eae59444eb10153f3d7446bd03444=1

Thanks
Robert
The topic has been locked.
Support Specialist
9 years 4 months ago #49802 by alzander
Robert,
That link seems like a normal link during the authentication process.

If you're getting a white page, that means there's a PHP error occuring. Please set the Error Reporting setting to "Maximum" in the Joomla Global Configuration area. That should show a real error message instead of just white. Hopefully that helps you narrow things down, but if not, let us know the exact error and we'll help however we can.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
9 years 4 months ago #49803 by plezi69
It looks like the issue was not related to jfbconnect. I had previously uninstalled k2 software and they were some left over that was still present for that software. Once I turned the error reporting to maximum, I found the culprit, :) Thanks again Alex

Robert
The topic has been locked.
Support Specialist
9 years 4 months ago #49804 by alzander
Glad to hear you got it going... and that it wasn't JFBConnect.. we get blamed for oh so much :)

If you need anything else, just let us know.

Alex
The topic has been locked.
Active Subscriptions:

None
9 years 4 months ago #49805 by plezi69
lol
The topic has been locked.