Topic-icon Problem with my active Subscriber ID

Active Subscriptions:

None
12 years 3 weeks ago - 12 years 3 weeks ago #44014 by Mark Marin
Hi,
I have also a problem with my Subscriber ID (active till 2014-11-07):
Subscription: JFBConnect
Expires: May 11, 2014 (Expired)
Last Checked: 2014/04/24

It is still the same as before, but autotune says it is expired.
on joomla 3.2.4, JFBConnect 6.0.6, php 5.5.8

greetings
Last edit: 12 years 3 weeks ago by Mark Marin.
The topic has been locked.
Support Specialist
12 years 3 weeks ago #44026 by alzander
In Autotune, can you go to the Facebook App area and hit the "Refresh" button? That will re-check the subscription status and should show the correct expiration date. All the Autotune features should work just fine already, it's just that we cache your current expiration date and it likely just hasn't been updated since your new subscription.

I hope that helps, but if not, or you run into any other issues, just let us know.

Thanks,
Alex
The topic has been locked.