Topic-icon No valid image was loaded

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12 years 2 months ago #42352 by adrianomartins
When a new user is registered by Jomsocial and SCLogin (by JFBConnect), I get this error: "No valid image was loaded "

I am trying to edit the information of the members in the administrator but when i save the changes I get this error: "CAN NOT SAVE THE USER INFORMATION:. No valid image was loaded"
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12 years 2 months ago #42362 by alzander
Replied by alzander on topic No valid image was loaded
I've never heard of that error before and that message isn't coming directly from JFBConnect.

Doing a Google search for "No valid image was loaded", there are multiple reports of that error coming up when a Mosets Tree plugin called "Profile Picture" is enabled. Would you happen to be using that plugin? If so, is it necessary or can you disable it?

If that doesn't help narrow things down, can you let us know a site where we can test the registration process and we'll gladly help investigate further.

Thanks,
Alex
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12 years 2 months ago #42372 by adrianomartins
Hi Alex.

TKS!!! Worked! The problem was with Mosets.

Regards
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Support Specialist
12 years 2 months ago #42373 by alzander
Replied by alzander on topic No valid image was loaded
Glad I could help narrow things down. Should you need anything else, just let me know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
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