Topic-icon Issues with registration form

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10 years 1 month ago #41822 by wrightway
Hi,

Originally posted this in Jlinked forum, but have since updated to JFBConnects and well, same issue so thought i would also post on this board.

, having some issues with getting the registration / import to work correctly with community builder.

We have a registration form with seperate first and last name fields, we need this as a requirement of the website.

When we he it have it setup like this, users aren't imported properly into community builder, none of their user details are imported and the activation code in activation email is blank, i noticed you have a support article mentioning that this is caused when a required field is missing.

I have tried setting it up so that all fields are shown on registration, the first and last name fields are being filled correctly, yet still registration doesn't work properly, i even tried manually entering first and last name at this stage and no joy.

What is really frustrating is it works fine when we set community builder up to use just a single name field.

Is this a restriction or a bug ? anyone else having this issue ? any ideas how to solve it ?

Also having another issue on the registration page, seems to be a javascript related issue, when you hover over any of the default joomla login fields (name and password), the label disappears making the form almost unusable.. any ideas on this also ?

regards

J
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Support Specialist
10 years 1 month ago #41829 by alzander
I actually just responded to your post in the JLinked forum .

Please see that post. I'm not sure of the cause, but knowing your CB version and other question in that post will help narrow things down further.

For the registration part, can you let me know a URL where we can test, and we'll gladly see what we can do. I'd also suggest trying with a different template to see if it happens there as well. For example, if it doesn't happen in the standard Joomla template, that helps narrow the problem down to a template conflict.

Thanks,
Alex
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