Topic-icon error 303

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12 years 3 months ago #41309 by alz.chui
error 303 was created by alz.chui
JFBConnect Remote Error Check
Checks performed on: 3cdirectsa.com/

Error: Could not fetch page. Server returned:

Error Code: 303 - Page Moved. A redirect was found on your home page. The Error Checker cannot follow redirects.

If you unsure why you are seeing this error, please contact us and we can help.

If you are having issues, please ensure your Facebook Application does not have the "Sandbox Mode" setting enabled. You can check that setting in the Facebook Application Area in the "Basic" section.
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12 years 3 months ago #41310 by alz.chui
Replied by alz.chui on topic error 303
click on facebook button for login also no reaction . please help . thank you .
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Support Specialist
12 years 3 months ago #41321 by alzander
Replied by alzander on topic error 303
The Autotune Error Check message is because you are using multi-lingual on your site and there is a redirection performed when our tool tries to fetch your home page. Currently, our tool won't follow redirections. I just checked your page manually and there are is an issue I can see:
* The Facebook Javascript library is being included multiple times, and loading in a way that isn't compatible with authentication. You'd want to remove the 2 instances of:
<script src="//connect.facebook.net/en_US/all.js#xfbml=1" type="text/javascript"></script>
and
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1";
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
At lease one of those looks to be added from the Like/Send buttons on each article (which JFBConnect can add back in as well). I'm not sure where the other inclusion would be coming from.

Once you clear up the extra inclusions, the Facebook authentication should work. I couldn't find the Facebook login button, so I couldn't test, but with the issues above, I wouldn't expect it to work.

I hope that helps,
Alex
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12 years 3 months ago #41375 by alz.chui
Replied by alz.chui on topic error 303
hello Alex. Me not that good with computers :P

where can i try to remove them ?

Actually can i email you my username and password. you help me fix in admin ok?

thank you *

Regards, Alexey
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12 years 3 months ago #41376 by alz.chui
Replied by alz.chui on topic error 303
i disabled the module and plugin . now jfbconnect is login for facebook login.

but .. half way then stopped :( please take a look ty
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Support Specialist
12 years 3 months ago #41389 by alzander
Replied by alzander on topic error 303
Can you go to the Facebook Developer Area , click into your App and then go to the Status & Review section. In there, make sure the big switch at the top for:

Do you want to make this app and all its live features available to the general public?

is "On".

Hopefully that will get you going, but if not, please let me know exactly what is happening for you. Are you getting an error message, or something else when you log in? Any details will help.

Thanks,
Alex
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