Topic-icon FB Connect not working

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12 years 3 months ago #41283 by fb_100002276769216
Everything seems to be configured correctly. Please go to www.willremy.com and see if u can log in using facebook. I am not able to. Please assist.
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12 years 3 months ago #41288 by alzander
Replied by alzander on topic FB Connect not working
You look to have a few configuration issues when integrating with JomSocial. Please make sure you've read over our JFBConnect and JomSocial integration guide .

Specifically, you should:
* Remove the App ID / Secret key from JomSocial's Facebook Connect area
* You should enable the "Integrate with JFBC" setting

I'd recommend reading the full page linked to above though for any other pointers.

I hope that helps,
Alex
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12 years 3 months ago - 12 years 3 months ago #41289 by fb_100002276769216
I have done so. This isn't my first time using JFB Connect. I've had it for years actually. I'm simply buying the latest version and it does not seem to be working at the moment. Please assist since by default I have done the what you have suggested:

1. Removed the API and Secret Key from the original Jomsocial FB Integration screen
2. Enabled JFB Connect

It still hangs when one clicks on Facebook to login in.
Last edit: 12 years 3 months ago by fb_100002276769216.
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12 years 3 months ago #41292 by fb_100002276769216
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12 years 3 months ago #41314 by fb_100002276769216
If you all are not going to support me please issue me a refund. If I cannot use this application and it is not going to be supported, I do not see the point in keeping.
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12 years 3 months ago #41322 by alzander
Replied by alzander on topic FB Connect not working
I apologize for the delay. However, just because there is no immediate response, please don't assume we won't help or aren't looking into the issue. Yesterday, I looked at the image you attached. Everything is correct there now. I also checked the HTML on the page and the issues I previously noted are not present anymore. I did try to login at that time, but there was a known Facebook bug occurring on many sites. The authentication didn't work, and, honestly, that was expected due to the glitch.

Additionally, if you just made changes, caches (Joomla, browser and even Facebook) can all contribute to some problems.

With that said, I just tested the Facebook Login on your site right now. My account was properly created, I was logged in, my profile was imported and my status in JomSocial was properly updated.

So, with that test, everything is working for me as I'd expect. Can you please test and let me know if you're still having issues? If so, please be very specific as to what the problem is as I can't recreate any problems right now, whereas I was able to before.

If, instead, you'd prefer a refund, there is a Refund Request link at the bottom of every page of this site. We'll gladly process it for you.

Thanks,
Alex
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12 years 3 months ago #41329 by fb_100002276769216
Hi Thank you for the support:

It seems to be working now. However, it should be configured to echo posts on the wall to FB's wall and this doesn't occur. I know this process can work since when I had disabled JFBConnect and used Jomsocial's built in FB, I was able to post to my social network wall and the same post would echo to FB's wall.

Please help me remedy this...

CAH
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12 years 3 months ago #41334 by alzander
Replied by alzander on topic FB Connect not working
In the Profiles -> JomSocial configuration area of JFBConnect, there is an option like "Push status to social networks". Enable that, and it should post as long as:
a) The user granted status update permission when logging in (JFBConnect will ask for that permission when you enable the setting)
b) The post is 'Public'. We won't automatically post private status.

I hope that helps,
Alex
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12 years 3 months ago - 12 years 3 months ago #41354 by fb_100002276769216
That has always been set to YES. I have enabled it through my FB profile and when I log in with my FB profile it does not push from Jomsocial over to FB. Please assist.

USER wrote:

File Attachment:
Last edit: 12 years 3 months ago by fb_100002276769216.
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