Topic-icon JFBCFan keeps calling FB site

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12 years 3 months ago - 12 years 3 months ago #41199 by dempyr
Hello there, I am using J3.2.2 Stable and kunena forum ,

I find ( using firebug) out that the JFBCFan module is constantly calling the FB site.
The problem that I have now is that when a user opens topic to post a reply after a while the browser crashes ( tested on IE 10, 11 , Firefox)
Now I unpublished the JFBCFan from my page and everything is back to normal!

do you have any idea of what is going on?

thanks in advance
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Last edit: 12 years 3 months ago by dempyr.
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12 years 3 months ago #41235 by alzander
We've never seen that issue of constant polling from the Fan module, and I'm not sure what would be causing it.

Can you enable that module on a specific sub-page of your site that isn't frequently visited and then let us know where we can see it? We'll gladly get in and dig in deeper as to what is happening there.

Thanks,
Alex
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12 years 3 months ago - 12 years 3 months ago #41250 by dempyr
could you please try ampelourgos.gr/amplinks
I tested it using firebug->Net Console

I also set Show Faces to true, but as you can see, no faces shown
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thanks
Last edit: 12 years 3 months ago by dempyr.
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12 years 3 months ago #41252 by alzander
Looking at your Facebook Page, below, I don't see any activity on the Page:
www.facebook.com/pages/ampelourgosgr/126798680672359
Your settings are configured to show the activity stream from the Page, and it's possible that since there are no posts, the module keeps trying re-fetch the stream.

Can you try making a status update to the Facebook Page to see if that helps get things working? If there are activity updates on the page, and I can't see them, that may be a different indicator of something being wrong.

Thanks,
Alex
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12 years 3 months ago #41257 by dempyr
I disabled stream and it is working!

thanks a lot
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Support Specialist
12 years 3 months ago #41262 by alzander
Awesome! Glad to hear we could help get you going. I'm not sure why that was a problem, but if you don't need it and disabling it works.. great!

Should you need anything else, just let us know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and good luck,
Alex
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