Topic-icon Pinterest "Pin it" button not working or showing at all :(

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I still have not a business account nor application (if exist) in Pinterest, but i just want people can share my entries trough Pinterest and tehere is no Pin it button at all in my entries.

My site is tunuevainformacion.com

Thanks in advance
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Support Specialist
Can you check and ensure that the Pinterest button is enabled in the JFBConnect -> Social configuration area? I don't see any reason it shouldn't be showing otherwise though.

I hope that helps, but if not, let me know.

Thanks,
Alex
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Good morning Alex,

I rechecked and even recycle the setting (I mean put it off, save stating, put it on and save again) and no pin it button at all :(
I am using yootheme with a very standard template called Nano2 in the latest revision with the 3.x version. Also the social buttons option inside the template are disabled to avoid issues and duplications.

thx

I attach you 2 capture screens: one with the settings and another with visual result.
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Support Specialist
Sorry for the delayed response. I'm honestly not sure what's happening on your site. The Pinterest Javascript is loading, which means that JFBConnect is detecting that the button is configured to display. The only time we prevent the button from showing is when there is no image that we can find to use for the Pin It button. Pinterest requires an image to be supplied for the button, which makes sense.

On your site though, there's no reason an image shouldn't be found, so I don't understand what's preventing the Pin It button from displaying.

If possible, I'd recommend waiting a few days for the upcoming v6.0 release of JFBConnect. We've made numerous changes to how the social widgets work, and it's possible those updates will fix the issue. If not, the 6.0 code is much cleaner and will be easier to debug if the problem persists.

So, if you can wait a few days, I'd say do that. If it's critically urgent to get the Pin It button working ASAP, let us know. We can try to get a solution sooner.

Thanks,
Alex
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