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Topic-icon Unable to login with facebook

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12 years 4 months ago #40227 by mountainllc
When I click the facebook button i get the facebook login and am able to enter my user and password info. when I click login (on facebook login page) the page disappears and my home page is displayed again but I am not logged in. If I click facebook again then nothing happens. I must close my browser or clear cache to try again but i always get the same results.

Site: www.myvbingo.com

PS: google login works fine.
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Support Specialist
12 years 4 months ago #40230 by alzander
I just tried logging in on your site. When I clicked the Facebook login button, the following message appeared:

This app is in sandbox mode. Edit the app configuration at developers.facebook.com/apps to make the app publicly visible.

Please go into the Facebook Developers area and check your App Settings so that Sandbox Mode is "Disabled". That's the only setting that we can't set with Autotune, and boy do we wish we could.

I hope that helps get you going, but if not, let me know.

Thanks,
Alex
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12 years 4 months ago #40238 by mountainllc
Fantastic! Works like a charm now.
Thank you.
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Support Specialist
12 years 4 months ago #40245 by alzander
Glad we could help get things going. Should you need anything else, as always, just let us know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
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  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. Unable to login with facebook
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