Topic-icon Unable to create profile with facebook

Active Subscriptions:

None
12 years 5 months ago - 12 years 5 months ago #40178 by cohenderson
Trying to apply the one click registration with Facebook.. I get redirected to facebook login, I apply the user and password when i try to login facebook disappears...
www.fitjunke.com
Last edit: 12 years 5 months ago by cohenderson.
The topic has been locked.
Support Specialist
12 years 5 months ago #40182 by alzander
When I first visit your site, the following Javascript errors are being thrown in the browser console:
Uncaught TypeError: Object #<Object> has no method 'on' (index):76
Uncaught ReferenceError: RokBoxSettings is not defined rokbox.js:180
Uncaught TypeError: Object #<Object> has no method 'on' tabs-state.js:16
Those Javascript errors seem to be preventing Facebook's Javascript from functioning properly. Within JFBConnect, the only setting I can recommend changing is the "Include jQuery/Bootstrap" setting in the Configuration -> General tab. Try turning that off to see if it helps resolve the conflicts, but I don't think it will.

Beyond that, you'd need to contact RocketTheme to understand what those Javascript errors are and how to resolve them.

I hope that helps get you started,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 4 months ago #40225 by cohenderson
Ok I talked to Rocket Theme and they said they disabled all rocket theme mods that may be causing this... He said its a conflict with other extension, and the other extension are all stack ideas.. just wondering if its compatible?? Im willing to pay for this problem to be resolved!
The topic has been locked.
Support Specialist
12 years 4 months ago #40229 by alzander
Ahh.. I just tried again while *not* being logged into Facebook first. When I clicked the Facebook login button, the following message appeared:

This app is in sandbox mode. Edit the app configuration at developers.facebook.com/apps to make the app publicly visible.

Please go into the Facebook Developers area and check your App Settings so that Sandbox Mode is "Disabled". That's the only setting that we can't set with Autotune, and boy do we wish we could.

I hope that helps get you going, but if not, let me know.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 4 months ago #40250 by cohenderson
Awesome its working!! the profile pic and cover doesn't transfer over... If it don't work, its no problem... Just glad to get this puppy working
The topic has been locked.
Support Specialist
12 years 4 months ago #40253 by alzander
What extension are you using to store the user avatar? Mainly, make sure that you've enabled the proper Social Profile plugin that JFBConnect installed for your profile extension. Then, configure the settings in the JFBConnect -> Profiles area to import that data.

If those settings aren't working, just let us know what you're importing into and we'll gladly help how we can.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 4 months ago #40514 by cohenderson
i tired it... Im having problems with everything.. I can't create a profile now.. and won't import data on Facebook, twitter, and google.. i haven't made any changes to my website... I just need this fixed to launch my website.. Cant launch if people can't create profiles.. please help...
The topic has been locked.
Support Specialist
12 years 4 months ago #40520 by alzander
I got into your site and made the following changes:
* Disabled the Custom DB plugin. You didn't have it configured, so it may as well not be enabled.
* Disabled the User - Contact Creator plugin. This plugin has known issues with throwing errors if a user a) creates an account then b) that account is deleted in the User manager area and then c) the user re-registers. This happens a lot when testing, and may have been your problem. Unless you need this feature, leave it disabled.
* Set "Always Import Profile Data" in the JFBConnect -> Profiles area to 'true' for EasySocial. This was mainly for my testing purposes, feel free to change ti back.

After that, when I registered, my profile was imported and I was awarded points and badges in EasySocial as I'd expect.

In general, there are a lot of plugins enabled in the Plugin Manager. I'd highly recommend going through and disabling any you aren't using. It will make your site faster and clear up conflicts like you may have been having above now, or in the future.

I hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 4 months ago #40598 by cohenderson
Alex I really appreciate your help and awesome customer service!! Thank you
The topic has been locked.
Support Specialist
12 years 4 months ago #40611 by alzander
No problem! I'm glad to help. Should you need anything else, just let us know!

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
The topic has been locked.