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Topic-icon JFBComment doesn't work

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12 years 5 months ago #39625 by LeGiangAnh
It shows plain text: screencast.com/t/vJrwWGu0WWh
Link: danhgia.net/xe-may/suzuki-viva-115-fi

Thanks,
Giang Anh
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12 years 5 months ago #39630 by kstockl
Replied by kstockl on topic JFBComment doesn't work
Do you have enabledthe plugin?
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12 years 5 months ago #39632 by LeGiangAnh
Replied by LeGiangAnh on topic JFBComment doesn't work
Of course screencast.com/t/LR3VUE2o
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12 years 5 months ago #39643 by alzander
Replied by alzander on topic JFBComment doesn't work
Please run the Autotune Error Check and Site Check tools. That may uncover the problem. My guess is that the System - Cache plugin is enabled and ordered before the JFBCSystem plugin, but I'm unsure. Hopefully the Autotune checks will help uncover the problem.

Thanks,
Alex
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12 years 5 months ago - 12 years 5 months ago #39666 by LeGiangAnh
Replied by LeGiangAnh on topic JFBComment doesn't work
It show like this:

"Warning: Issues were found with your site. Please check all tests below and correct any warnings or errors.

Test: JFBCSystem plugin is enabled
Fail: Not Detected! Please enable in the Site Config area of Autotune or in the Joomla plugin manager.

If the JFBCSystem plugin is enabled, but you still get this error, please check:
Your site is not in Offline Mode. If so, turn your site Online and re-run the Error Checker.
If you have a 'mobile template', disable it and re-test
Some templates have their own Facebook integration, and actively try to remove other Facebook extensions files. Try a different template.

No further tests can be run until fixed.
If you are having issues, please ensure your Facebook Application does not have the "Sandbox Mode" setting enabled. You can check that setting in the Facebook Application Area in the "Basic" section."

The plugin is enable and the site is not in offline mode. I use Yootheme template in my sites and it always works.
Last edit: 12 years 5 months ago by LeGiangAnh.
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12 years 5 months ago #39673 by alzander
Replied by alzander on topic JFBComment doesn't work
Can you check the point I mentioned above:

My guess is that the System - Cache plugin is enabled and ordered before the JFBCSystem plugin, but I'm unsure. Hopefully the Autotune checks will help uncover the problem.

That's my only other guess as to what may be wrong. Something is interfering with our JFBCSystem plugin operation if it's enabled, and we'll need to narrow down what.

Thanks,
Alex
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12 years 5 months ago #39705 by LeGiangAnh
Replied by LeGiangAnh on topic JFBComment doesn't work
System - Cache was enabled but ordered after JFBSystem plugin: screencast.com/t/TAXmCmFgObw0
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12 years 5 months ago #39741 by alzander
Replied by alzander on topic JFBComment doesn't work
Something on your site is preventing the System plugin functions of "onAfterRender" from triggering. There are multiple things that are not being done on your site, which all should be happening in our onAfterRender function in our system plugin.

It seems like things are working properly if I switch your site to the atomic template. I'm not sure what's happening there (it could be an optimization plugin, an SEO plugin, or something in your template itself). You'll need to narrow down what is preventing some system plugin functions from triggering properly and fix it though.

I hope that helps get you started, but if you need more help, just let me know.

Thanks,
Alex
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12 years 5 months ago #40154 by LeGiangAnh
Replied by LeGiangAnh on topic JFBComment doesn't work
You are right. I disable iJoomla iSEO and it works.
Is there any way to work with this extension? I need it a bit...
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Support Specialist
12 years 5 months ago #40161 by alzander
Replied by alzander on topic JFBComment doesn't work
I'm not sure. My only suggestion would be to ensure that the iJoomla SEO plugin is ordered *after* the JFBCSystem plugin. Then, clear your caches and test again.

Beyond that, you'd need to contact the developers of that extension to understand if there's some 'optimization' that it's performing that may be preventing the system plugin calls from happening. That could be a caching option or an optimization option to 'skip' some features of Joomla in order to speed things up.

I hope that helps get you started,
Alex
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