Topic-icon Error when installing Alphauserpoints plugin

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12 years 5 months ago - 12 years 5 months ago #39562 by katieg98
I am trying to install the alphauserpoints plugin for JFBConnect through the alphauserpoints control panel and when I go to upload the .xml file I keep getting an error.

Could I possibly be installing the wrong .xml file?
Last edit: 12 years 5 months ago by katieg98.
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Support Specialist
12 years 5 months ago #39614 by alzander
I'm not sure why you're seeing that message. Our AUP plugin hasn't changed in quite a while, so we'll have to narrow down where the problem may be.

Can you let me know what XML file you're uploading (the name of the file) and where you got it? Just want to make sure it's the right file.

Also, please let me know what version of AUP you're using. That way we can test if necessary.

Thanks,
Alex
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