Topic-icon Cannot use Open Graph for JReview listing

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12 years 7 months ago - 12 years 7 months ago #38210 by LeGiangAnh
Hello,

I'm using JReview 2.4.10.2 with JFBConnect. Although I set up and add objects and actions to Facebook app and JFBConnect setting but the debugger tool still show:

Response Code 200
Fetched URL sologame.com/game/audition-mobile
Canonical URL sologame.com/game/audition-mobile
Warning
Errors That Must Be Fixed
Unknown Object Type Object at URL 'sologame.com/game/audition-mobile' is invalid because the configured 'og:type' of 'solo_game:mobile_game' is invalid.

And of course the Open Graph doesn't work.
Btw, the description of the page is only 10 words as the issue I reported in www.sourcecoast.com/forums/jfbconnect/jf...ription-is-too-short
screencast.com/t/RESC01hXwY
I disable the open graph content plugin but it doesn't work.

Thanks,
Giang Anh

Thanks,
Giang Anh
Last edit: 12 years 7 months ago by LeGiangAnh.
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Support Specialist
12 years 7 months ago #38219 by alzander

Object at URL 'sologame.com/game/audition-mobile' is invalid because the configured 'og:type' of 'solo_game:mobile_game' is invalid.

When you setup the Open Graph object in JFBConnect, it sounds like you set the type to "mobile_game" and did not check the Built-In Facebook Object setting. If that's correct, that's fine. However, you need to create that object type in the Facebook Developer Area as well or else Facebook won't know about that type of page on your site.

I hope that helps,
Alex
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12 years 7 months ago #38235 by LeGiangAnh
That isn't FB object built-in so I didn't stick to the option.
I of course created all object and action in the Facebook app screencast.com/t/nrnrq3yVvzwh
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12 years 7 months ago #38286 by LeGiangAnh
Hello,

Could you please help me to investigate this?

Thanks,
Giang Anh
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Support Specialist
12 years 7 months ago #38294 by alzander
I'm not sure. When I go to the namespace definition for your page (included in the html tag by JFBConnect), its saying that no custom objects are defined:
graph.facebook.com/schema/og/fb/solo_game

That should have a listing of properties and custom objects in it. The objects are at the bottom. For example, this is our JFBConnect demo namespace file:
graph.facebook.com/schema/og/fb/joomla-to-facebook

The way your namespace is responding, Facebook thinks there are no custom objects created. Can you verify:
* The object was created in the correct FB Application
* There are no restrictions on your application (IP whitelist, country restrictions, etc)
* Try creating a new object and see if your namespace file above updates properly

Keep me posted. We've never seen this before, but will help how we can.

Thanks,
Alex
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12 years 7 months ago #38302 by LeGiangAnh
I input namespace incorrectly. It should be solo-game: graph.facebook.com/schema/og/fb/solo-game
I changed in the JFBConnect setting but it is still buggy. I event try with new object sologame.com/nha-phat-hanh/guava7

Maybe Facebook need time to refresh the namespace?

Thanks,
Giang Anh
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Support Specialist
12 years 7 months ago #38312 by alzander
Giang,
On the page you linked to, the og:type tag is set to content=":publisher". There's no namespace included there at all.

JFBConnect should be fetching the Namespace for your application automatically when you use Autotune. Once that's run, it will automatically insert the namespace before tags when the "Built-In Facebook Object" setting is not checked.

Additionally, if you're adding Open Graph information using the easy tags, you can add them like:
{SCOpenGraph type=ns:publisher}
The ns: will be replaced by JFBConnect with your namespace. That allows you to change your FB Application namespace without having to update JFBConnect or your easy-tags in multiple places.

I hope that helps,
Alex
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12 years 7 months ago #38317 by LeGiangAnh
So I guess the issue was from JFBConnect since there is always this message event I finishing using Auto Tune: screencast.com/t/IOZCAc1Ef

Thanks,
Giang Anh
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Support Specialist
12 years 7 months ago #38328 by alzander
Giang,
What happens when you actually try to run Autotune? Specifically, you should get to the FB App section, which is what pulls in your Facebook application settings?

If you're seeing an error there or other issues, let me know.

Thanks,
Alex
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12 years 7 months ago #38332 by LeGiangAnh
Hello Alex,

There is no error when I run AutoTune: screencast.com/t/NPFcufqa

Thanks,
Giang Anh
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