Topic-icon re: lost Facebook share on all my websites

2 years 11 months ago #67208 by diana38
First of all, thank you for an amazing extension. Something strange today happened. All my websites lost the Facebook Share Buttons but most of all when I even try use custom image( . I tried on one website everything I possibly could think off. I don't use this extension to its potential. For now, I only use sharing page on FB, not even all the amazing features that JFBConnect offers.   I had no idea what happens to be honest. I run the whole process checked even API etc checked my subscription ..All worked perfectly just yesterday when I was doing a post. I use Joomla 3.9.26.  I hope someone can point me in the right direction.  I have a current subscription and really now have no clue.  After spending some time...I thought I will check other websites that I have and it is the same issue. I checked Facebook version API and has version 10 current. Now really in limbo.

If someone can point me what might went wrong. I also cannot see share button on the Sourcoast website so maybe it is the extension itself that somehow need to be updated?  Please excuse my own ignorance!!!!!
Thank you again...for any replay
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Support Specialist
2 years 11 months ago #67210 by mel
Just wanted to pop in and say that I see that our FB like button is not rendering on our sourcecoast.com, but it doesn't appear to be rendering on Facebook's social plugin page for Likes either developers.facebook.com/docs/plugins/like-button.

My gut feeling is that this is an issue from Facebook, but let me investigate more into their Platform Bugs to see if there are any similar reports.

-Melissa
The following user(s) said Thank You: diana38
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Support Specialist
2 years 11 months ago #67212 by mel
Social Plugins are not working right now

developers.facebook.com/status/issues/492652922187445/
The following user(s) said Thank You: diana38
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2 years 11 months ago #67213 by diana38
Oh beautiful Mel, thank you so much ...I thought I am getting crazy... I woke up at 2am now is 10:20pm so my brain is dead but at least I can go sleep. Adrenaline gone.....Huge hugs and thank you
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Support Specialist
2 years 11 months ago #67215 by mel
Glad I could help. This seems like a pretty noticeable/high-profile bug, so my guess is that they'll try to resolve it as soon as they can.

-Melissa
The following user(s) said Thank You: diana38
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