Topic-icon JFBConnect avatar and cover not automatically updated

Active Subscriptions:

None
Dear All,
we have installed the latest version of JFBConnect and Jomsocial.
We checked the FB configuration from documentation and the autotune is OK.

The problem is that when you log-in for the first time the system update the social avatar while if I change avatar in FB re-entering in the site it remain the old one (avatar).

Thanks
Adriano
The topic has been locked.
Active Subscriptions:

None
3 years 3 months ago #66938 by adralt
I found the issue, It is Invite-X that in some way blocks the update.

Do I miss somenthing or JFBConnect import avatar from FB and Cover from Instagram? It is not possible to import both from FB?

Cheers
Adriano
The topic has been locked.
Support Specialist
Facebook removed the ability fetch a user's cover photo a few years back. However, they recently re-introduced a way to fetch it again. We haven't tested the new way yet, but it's on our to-do list to implement.

As it stands now, JFBConnect should only be fetching a cover photo from Twitter. The avatar for the user can come from multiple social networks, depending on how they register or login.

For updating the avatar, it should be updated if you have the "Always import profile" setting enabled. When enabled, all fields currently configured and avatar should be updated on new logins. If disabled, their profile will only be fetched when they first register.

I hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
3 years 3 months ago #66970 by adralt
Thanks Alex,

it is clear.

Hope the new version will contain the new FB way to import the cover.

Cheers
Adriano
The topic has been locked.
Support Specialist
3 years 3 months ago #66971 by mel
After some investigation, there is an API call that is documented, but is not working. The cover photo does still not exposed on the user or photo endpoints. Unfortunately, I don't think this feature is really available/introduced again for Facebook.

-Melissa
The topic has been locked.