Topic-icon about connection with social networks

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5 years 10 months ago #64023 by hancel
Hello, I have purchased your component and the truth is that it is great, I like it very much, many congratulations for this product. I need you to help me with the following: when I log in with one of the social networks, the link or user profile menu items that I created do not appear, but when I login with a username and password, (Not with a social network ), then if the user menu items are displayed. What am I not configuring well? (Look at image).


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5 years 10 months ago #64028 by alzander
How is that Profile link setup? I'm assuming it's a Joomla menu item setup in the Joomla menu manager. If that's the case, please check:
* That the menu item User Group is setup properly.
* For the user that logs in with a social network, check in the User Manager that they are in the proper group to be able to see that menu item.
* Double check that the user is actually logged in. JFBConnect has multiple options to allow for user activation or admin activation. If the user just logged in with a social network, they may not actually be logged into Joomla yet.

I hope that helps with some ideas, but if not, please help explain how the menu is setup further or any other details you can provide about the configuration, and we'll gladly help however we can.

Thanks,
Alex
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