Stream Test - No Stream Data found.

Can you go to the JFBConnect -> Configuration area and set "Debug Mode" to "On". Then, reload the Channels page to see if any error messages are showing. That will help narrow things down a bit further.

Beyond that, has this channel been working previously and just stopped, or is this the first time you are setting it up?

Thanks,
Alex

I apologize for the delay. I just accessed the admin area of your site, but was unable to see any reason why the stream isn't working. We're investigating a few cases where user's are saying Channels or other Facebook features have stopped. They are all related to changes Facebook has made since the privacy issues arose last night and they have done a poor job documenting all of the changes.

To investigate further, can you do the following:
* Go the Facebook Developer Area , click into your app and go to the Roles area. Add my user ID as a developer: 1251253607
* Send us FTP credentials for your site

With those 2 things, we'll be able to get the access token for your user that you're setting up the Channel on your site and be able to tinker with that to see why Facebook isn't returning any data for the stream. Once we can do that, narrowing down the problem should be very quick.

Thanks,
Alex

Francesco,
Thanks so much for your patience. With FTP and developer access, we were finally able to narrow down the cause. The issue was that Facebook changed how older apps, such as yours were able to access the Page API. I don't know why they made the change and it's not documented. We updated the code on your site to make a call to the newer version of the Facebook API and things seem to be working just fine now.

This fix will be in the next JFBConnect release, which we're working on now. The stream test now works but I couldn't find where you use the Stream on your site. Please publish and let me know if you run into issues, but I think it should be fine.

Thanks,
Alex

It's working now. In the SCSocialStream module parameters, the Page wasn't selected. You may have deleted the channel and recreated it, which means you'd have to set that module up again.. or something else. Either way, it was an easy fix, which is what we like

If you run into anything else or need further assistance, just let us know.

Thanks,
Alex

I don't believe that's any violation of the GDPR, though I am not an expert. You're showing content from Facebook only. The way the SCSocialStream module works is to pull the content down to your site and then display it as normal HTML content on your site. The user doesn't have to have a Facebook account and simply showing the SCSocialStream module does not allow Facebook to track the users on your site.

I hope that helps, but if you need anything else, just let us know.

Thanks,
Alex