autotune and mod_security

BWfacebook
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9 years 6 months ago #60221 by BWfacebook

autotune and mod_security was created by BWfacebook

I can't find my way around this problem and thought I should communicate here before I take perilous action of my own accord. In other words, I'm not sure what I'm doing at this point.

I use Admintools. I have turned it off to no avail and have added 'Allow direct access to these files' - 'modules/mod_sclogin/ajax/otpcheck.php' to my htaccess file.

I then tried a temporary work around and added the following to my htaccess.

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

Nothing has worked and I'm not sure where to turn next.

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alzander
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9 years 6 months ago #60225 by alzander

Replied by alzander on topic autotune and mod_security

Can you explain what the actual issue you're having is? You mention a few things you tried above, but not what you're trying to fix.

I use Admintools. I have turned it off to no avail and have added 'Allow direct access to these files' - 'modules/mod_sclogin/ajax/otpcheck.php' to my htaccess file.

This fix is a real fix for an issue with the SCLogin module when 2 factor authentication is enabled. It has nothing to do with Autotune.

I then tried a temporary work around and added the following to my htaccess.

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

I'm unsure what this code is for.

If Autotune is having issues accessing your site, we the above could disable mod_security *if* your host allows you to disable it. That's not a guarantee they allow it though.

Again though, knowing the problem will help.

Thanks,
Alex

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BWfacebook
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9 years 6 months ago - 9 years 6 months ago #60230 by BWfacebook

Replied by BWfacebook on topic autotune and mod_security

I'm trying to complete the last step in the auto tune setup. JFBConnect Remote Error Checker

Error: Could not fetch page. Server returned: Error Code: 406 - Request denied by the server.
Mod_Security denied the request.

Hosting with Hostgator.

Last edit: 9 years 6 months ago by BWfacebook.

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alzander
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9 years 6 months ago #60234 by alzander

Replied by alzander on topic autotune and mod_security

Ahhh.. thanks for the explanation and error message.

I just manually performed the same checks that the Error Checker step would have performed and there were no problems that I found. I'd recommend moving on and seeing if you run into any functional issues or problems and go from there.

If you do have problems with setting anything up, just let us know and we'll gladly help however we can.

Thanks,
Alex

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autotune and mod_security