Topic-icon Avatar and Cover fields not appearing when registering with EasySocial

Active Subscriptions:

None
7 years 6 months ago - 7 years 6 months ago #59842 by altitudes
Hello

This is a follow up to this topic (which has been locked). I have tried again with JFBConnect 7.0.4 just to be sure the issue is still there ;)

Have you been able to test and investigate?
Last edit: 7 years 6 months ago by altitudes.
The topic has been locked.
Support Specialist
Sorry I never updated that post. I recall we did some testing at the time, and I couldn't really recreate it exactly as you said. Let me re-state it and see if I'm correct:
* User registers
* If the user chooses to skip the appearance section, then photos are imported from Facebook.
* If they go through the full registration process and see the profile pic/cover photo page, then those fields are *not* imported from Facebook?
* What happens if they choose to set their own cover/avatar on that page? Is it still not set, or is the photo they uploaded working in that case?

Please let me know any more details and we'll gladly try to investigate your scenario further.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None

alzander wrote: * If the user chooses to skip the appearance section, then photos are imported from Facebook.

Yes.

alzander wrote: * If they go through the full registration process and see the profile pic/cover photo page, then those fields are *not* imported from Facebook?

On the "profile pic/cover photo page" (in registration process), the avatar and cover fields are not displayed but if the user skips the sections, the pics are imported correctly afterwards.

alzander wrote: * What happens if they choose to set their own cover/avatar on that page? Is it still not set, or is the photo they uploaded working in that case?

User cannot choose his own avatar/cover since the fields are not displayed.

Refer to my original post for snapshots. The best solution would be that on the appearance section during registration, avatar/cover imported from FB are displayed (and user can change them if he/she wants to). If this is not possible then we will need to find another acceptable solution (more acceptable than displaying no field on the page ;) ).

Don't hesitate to do some tests on my dev site if needed (and if you have kept the info on how to connect ;) ).
The topic has been locked.