Topic-icon Url routing error

Support Specialist
9 years 8 months ago #59593 by mel
Replied by mel on topic Url routing error
We have been trying to reproduce the issue on a clean site with just JReviews and JFBConnect but were having problems doing so. Alex is working with Alejandro to reproduce it and we were planning on looking at this issue more this weekend. We'll let you know if we need anything.
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9 years 8 months ago #59742 by espkri
Replied by espkri on topic Url routing error
Hi.

The opengraph plugin is causing problems on my site. Are you any closer with a fix for this issue?
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Support Specialist
9 years 8 months ago #59768 by alzander
Replied by alzander on topic Url routing error
We've been going back and forth with Alejandro on some solutions. It's a tricky situation because we don't want to break content sites already out there and this issue only affects JReviews whereas the content plugin is for all Joomla articles.

Either way, we're looking to have a solution tested this weekend and, when we do, we'll gladly post a code change that you can implement here.

Thanks,
Alex
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Support Specialist
9 years 8 months ago #59799 by mel
Replied by mel on topic Url routing error
Please check your private messages. We have a fix that seems pretty safe and seems to resolve the issue on our test site. We'd like to test it on your site.
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9 years 7 months ago #59844 by espkri
Replied by espkri on topic Url routing error
Hi.

I discovered one more error. If i try to see all reviews on a page (view all reviews) you will get a error message. If i disable the open graph - jreviews everything works, so it seems like there is still some bugs there.

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Support Specialist
9 years 7 months ago #59886 by alzander
Replied by alzander on topic Url routing error
We'll have to investigate this further. Can you tell us exactly how you're getting to the all reviews page? Just want to make sure we're setting up our test the same way.

Thanks,
Alex
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9 years 7 months ago #59896 by espkri
Replied by espkri on topic Url routing error
Hi Alex.

If you look at this page: www.in2city.com/review/rotita-com you will find a "View all reviews" under the User reviews section. If you press the "view all reviews" button it takes you to the following url: www.in2city.com/review/rotita-com/reviews. If the open graph - jreviews plugin is enabled you will hit the Error 0 error.
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Support Specialist
9 years 7 months ago #59971 by mel
Replied by mel on topic Url routing error
I just put on a code change in the /plugins/opengraph/jreviews/jreviews.php file. Could you enable the plugin to see if there is a change?
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9 years 7 months ago #59976 by espkri
Replied by espkri on topic Url routing error
Sorry, but the error still occurs when i´m enabling the plugin:

<body>
<div class="error-wrapper">
<h1>The page you are looking for can't be found</h1>
<h3>Error 0 - Call to a member function getItem() on boolean</h3>
<div class="error-message">
<p><strong>Please try one of the following pages:</strong></p>
<a href="" title="Go to the Home Page">Home Page</a>
</div>
</div>
</body>
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Support Specialist
9 years 7 months ago #59988 by mel
Replied by mel on topic Url routing error
I don't see that you have - could you PM us backend credentials so that we can temporarily toggle on the plugin while we're doing our testing?
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