Topic-icon Error after logging off

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10 years 1 week ago - 10 years 1 week ago #58398 by globalnet
After the user logs off, the page is not displayed correctly.
My website is: www.dobrzeogloszone.pl
In the appendix screenshot.

Regards
Robert
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Last edit: 10 years 1 week ago by globalnet.
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10 years 1 week ago #58399 by alzander
Replied by alzander on topic Error after logging off
Can you describe the problem a bit more?
1) When the user is logging off, are they doing it with the SCLogin module or somewhere else?
** Can you enable the standard Joomla login module (mod_login) and test with that to see if the same issue occurs?
2) Does this happen when the user authenticates with a social network only, or when they login with standard Joomla credentials as well?

The screenshot is a little grainy. Are there any error messages in there or anything else we can use to understand what the problem is?

Thanks,
Alex
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10 years 1 week ago #58400 by globalnet
Replied by globalnet on topic Error after logging off
1) When the user is logging off, are they doing it with the SCLogin module or somewhere else?
** Can you enable the standard Joomla login module (mod_login) and test with that to see if the same issue occurs?


answer: This is not a login module. Login menu joomla:
dobrzeogloszone.pl/formularz-logowania

2) Does this happen when the user authenticates with a social network only, or when they login with standard Joomla credentials as well?

The screenshot is a little grainy. Are there any error messages in there or anything else we can use to understand what the problem is?


answer: This is what happens to any user logs on, not only through social networks.
They do not show the specific errors, but it looks like to be duplicated page on which the user is transferred when you log off.

It would be best to register and see live how insight :)
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10 years 1 week ago #58401 by alzander
Replied by alzander on topic Error after logging off
We can gladly try to help where we can. From the above answers though, I'm not sure the issue is related to JFBConnect or our SCLogin module. Can you let us know why you think our extensions are causing this problem? That will help us narrow things down to know where to start assisting.

Thanks,
Alex
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10 years 1 week ago #58402 by globalnet
Replied by globalnet on topic Error after logging off
How to disable the plugin: System - JFBCSystem, everything works without a problem :)
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10 years 1 week ago #58422 by alzander
Replied by alzander on topic Error after logging off
I just registered with Facebook using JFBConnect. I activated my account and then logged in again. Using the Logout button in the top right of the screen worked as expected for me and I don't see anything like the image you show above.

Can you help explain how I should recreate what you're seeing? Any specific browser or login/logout methods I should know about?

Thanks,
Alex
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10 years 1 week ago #58425 by globalnet
Replied by globalnet on topic Error after logging off
Hi
Of course I can explain yesterday turned off the menu items to which they were to redirect after logging out. At this point, I turned this position again, so now I try again to log in and log out, then you will see this error.
Now I see that this menu item after clicking also displays this error:
dobrzeogloszone.pl/extensions/twoje-sugestie
I wonder why the exclusion from the publication JFB system plugin to display correctly :)

Robert
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10 years 1 week ago #58431 by alzander
Replied by alzander on topic Error after logging off
The issue on that page is that JFBConnect is trying to set the Open Graph description tag and is using the form that you have on that page in the content as the description. Normally, JFBConnect will ignore HTML tags, but it's not, for some reason, on your page.

Can you tell me if that's a standard Joomla article with the form? How is the form being inserted into the page? Is there some sort of tag you're adding that's being replaced by another extension/plugin with the form?

Thanks,
Alex
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10 years 1 week ago #58436 by globalnet
Replied by globalnet on topic Error after logging off
Hi
Is inserted in the article form the extension RSform "{rsform 10}"
In fact, as the exclusion of the publication plugin: Open Graph - Content is everything is working properly.


Regards
Robert
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10 years 1 week ago #58441 by mel
Replied by mel on topic Error after logging off
Could you try re-enabling the Open Graph plugin and then setting the og:description tag with one of our Easy-tags, so that your article content looks something like the following?
{SCOpenGraph description=Your description here}
{rsform 10}

-Melissa
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