Topic-icon JFB Connect - 3 issues with Facebook

Active Subscriptions:

None
10 years 2 months ago #57646 by agorainfo
Hi, I have the following 3 issues:

1. I neet to be able to connect with facebook as I am here -> ideahellas.gr/index.php/sign-in
on this page also -> ideahellas.gr/index.php/%CE%BF-%CE%BB%CE...85/editaddresscartBT

2. The popup (facebook) window when I am trying to connect with Facebook on firefox is appearring stuck on the right side of the screen. On chrome is centered and looks fine

3. I want to have Like & Share buttons on my product details page but they won't show the product image and the corresponding link of the page. How can I do this?

Looking forward for your help!
The topic has been locked.
Support Specialist
10 years 2 months ago #57649 by alzander
1) I'm not sure how that page is created, but there's a few options for adding the button there:
* Add the SCLogin module to show on that page. You can configure the module to only show the social login buttons
* Add our Easy Tag, {JFBCLogin} to the output on that page. That could go in a content area or within the template file for what creates that page. That tag will add any social login buttons you have configured.

2) I just tried in Firefox and the authentication popup was right in the center of your site. Can you take a picture of what you mean? Also, if you have any add-ons for Firefox enabled, try disabling them in case they are causing the issue. Otherwise, try on an unrelated computer to see if you have the same issue.

3) Facebook uses Open Graph tags to generate the thumbnails that are used for a page. To specify the title, description or image for a page, add the following tags to the description of your products:
{SCOpenGraph title=Title for Page}
{SCOpenGraph description=Description for page}
{SCOpenGraph image=http://site.com/link-to-image.jpg}
The title, description and URL should be automatically set by JFBConnect, but the image may not be, depending on the shopping cart solution you're using.

Once the tags are added, you can use Facebook's Debug Tool or other tools like [socialdebug.com]Social Debug[/url] to get a preview of what your post should look like. Those tools will update Facebook's cached data for the page as well by using the new tags you've set.

I hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
10 years 2 months ago - 10 years 2 months ago #57675 by agorainfo
Hi again and thanks for your detailed and quick answer.

1) I did it using advanced module manager module but my idea was bad after all. It was confusing so I discarded it.
2) I am attaching you a print screen from my pc. I tried in two different computers with different screens and resolution and with no addons in firefox.
3) Facebook Debugger shows that "Error parsing input URL, no data was cached, or no data was scraped."
I did what you told me by adding the three lines in the product description:
ideahellas.gr/index.php/shop/%CE%B5%CE%A...mop-x6-hj-019-detail

4) The plugin for Virtuemart is conflicting by a component I have to export products in XML causing it to malfunction so I can't use them at the same time. Any ideas if its something that can be fixed?

Thanks a lot in advance.
File Attachment:
Last edit: 10 years 2 months ago by agorainfo.
The topic has been locked.
Support Specialist
10 years 2 months ago #57685 by alzander
1) Glad you found an easier method
2) We don't have any control over where that popup appears. I still can't recreate this in 2 different computers. Both are Macs using Firefox 45.0.1. I'm not sure why you'd see the popup on the side of the screen, but unfortunately, I'm not sure there's much we can do to help either.
3) I just ran that URL through the debug tool and it is showing data. When I hit the "Fetch new scrape information", I do see the error you mention. It seems like the copy/paste which is translating the UTF8 encoding into % encoding is causing issues. As Facebook scans your pages automatically though, it seems like they are getting the correct data.
4) Can you describe what the conflict is? I'm not sure why our Social Profile plugin would cause a conflict, but we'll gladly investigate further.

Thanks,
Alex
The topic has been locked.