Big problems with JFBconnect and Community builder

Hey guys,

I am having big problems with new signing up to JFBConnect and then community builder. I have written the main points below:

1) It used to work perfectly
2) I made a couple mods to CB userflow (not changeable since it is a monetisation) and suddenly JFBConnect on INITIAL sign-up does not work anymore fully.
3) NEW users get logged into the joomla DB perfectly, authenticated etc... BUT not into CB userDB. The users can use most of the website but not CB as they get the message "Not authorised, administrator needs to approve your membership" (this has never happened before and I have NOT set the administrator approval in CB.
4) Once I use manually the tool "Syncronise Joomla DB to CB userdatabase", the new entries are added to the CB DB and the user can use the website normally.
5) For existing users, everything works perfectly.

Any idea what may be the problem? The site is buzzing with over 45.000 users so it would be great to have some answers pretty soon. The website is "munich.international-friends.net/"

Nope that did not work either. The only required field that normal users have to fill out is the captcha. I have now turned off the automatic subscription and the users are still not getting imported into the CB userdata DB (ie I still have the same problems).

Also, the problem is that the user is NOT GETTING IMPORTED INTO CB DB AT ALL! Normally when what you mentioned happens, then the user gets imported into CB DB but gets set as "Not approved". In my case, CB and Joomla DB are getting out of sync.

Hi Alex,

I am currently updating the a very old back-up to to the date of my main website today. I will tell you what I am using.

Regarding additional stuff that I have on CB, I have all the extensions proposed by CB themselves and am actively using them. The main difference I think it was CB conditional and CB subs that I have added in between it working and it stopping to work.

Here is some information that I have found out while trying to track down the problem:
_CBs CB Connect works perfectly.
_All the rest of the functions of the website work, apart from the profile (only for the new subscribers).

Hi Alex (this time logged in with my real acount),

Yes, I have now determined that it is indeed down to the extensions of CB subs (in my case). I need to hide one field "Type of Business" at registration as CB subs plan NORMAL USER (which is mandatory if NOT hidden ie in other plans). Depending on this one field a whole lot of other conditionals are put into place. I accept that the user will NOT be registered as having gotten the free lifetime subscription (not a problem since CB has already an option planned in for those cases).

Can you help?

Here is a reply from the support of Joomlapolis. I am near crying with this problem since I couldnt seem to find the problem until today:

Based off your screenshot it's telling you exactly what the problem is. They're not confirmed or approved. CB Connect by default bypasses this by automatically confirming and approving them unless changed otherwise[comment by Tim: the users are not getting imported into the CB db which is what is leading to the unapproved stuff]. JFBConnect doesn't seam to do this. With CBSubs you can set plans to override confirmation and approval as well and maybe 1 site you've a plan that's being assigned to them that is doing that [Been there, done it, changes nothing... and no there is no plan assigned to them]. I don't know what to tell you.

I can confirm now that CB subs is the only one making problems. CB conditionals works the normal CB way. They seem to be based on differing scripts.

I can confirm now that CB subs is the only one making problems. CB conditionals works the normal CB way. They seem to be based on differing scripts.