Topic-icon JFB Connect iPhone login problem

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10 years 4 months ago #56750 by MangeSWE
Hello there,

I've browsed through the forum but did not find a solution to my problem.

I've installed JFBConnect and everything is working fantastic on computer.

On mobile (iPhone 4, 5, 6) on the other hand - I have some issues.

My site: eskerfeldt.se

The LinkedIn, Google, Windows login (and/or register) is working just fine - but Facebook login does not work.

On Safari, Opera Mini clicking the button nothing happens.

On Chrome you'll get an error message advicing you to use Safari instead (which is OK).

Please advice,

BR

Magnus
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Support Specialist
10 years 4 months ago #56755 by mel
In the JFBConnect backend > Configuration > Facebook tab, could you try setting the "Show 'Login Credentials' in popup" option to No? I could see that having the popup may be problematic for some mobile devices.

Trying the FB login on your site shows that your application is still in development mode. Have you tried temporarily switching it live to see if there is any change?
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10 years 4 months ago #56757 by MangeSWE
Fantastic! Now it works :-)

First, my bad, I missed making my Facebook app live.
That did not solve the problem though.

But changing the "Show 'Login Credentials' in popup" option to No solved the problem.

Much obliged,

BR

Magnus
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Support Specialist
10 years 4 months ago #56762 by mel
Great, glad that solved the issue. Let us know if you run into any more problems.
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