Topic-icon Registration on jomsocial

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10 years 9 months ago #54665 by dangr
Hi Alexander.

We have just implemeted JFB on our new site - upgraded to newest jomsocial.

After the facebook interface shows up and login credentials are entered, the page just goes blank.
After reload of page user is registered amd taken to the site - however only with status and name, not with profile pic and cover.

Normally this process was fully automated on our old site - regitsering the user with pic, cover and data after giving permission.

What have we overlooked ?

Thank you.

Danny
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Support Specialist
10 years 9 months ago #54672 by mel
Replied by mel on topic Registration on jomsocial
1. That's strange. I just attempted to login via my Facebook credentials on your site. I did not see a blank page, but was instead redirected to my profile page. The avatar had successfully imported also. After doing this I realized I did not have a cover photo set in Facebook, so I set it in FB, and then logged out on your site to see if it was imported on re-login. It did not import on the subsequent login, so could you verify that you have the 'Always Import Profile Data' setting enabled in your JFBConnect > Profiles > JomSocial area?

2. Additionally, could you delete the user that I created so that I can try again. The email on the account is This email address is being protected from spambots. You need JavaScript enabled to view it..

3.

After the facebook interface shows up and login credentials are entered, the page just goes blank.

It sounds as if you are not logged into Facebook before attempting to log in. Is this correct? If so, is the behavior the same if you are already logged into Facebook before login.

4. Since I cannot reproduce the blank page, can you turn on error reporting in your global configuration area and also debugging in the JFBConnect > Configuration area? Please let me know if you see any error messages.

-Melissa
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