Changed Facebook ID - FB login Problem

demetrio,
We've never heard of the issue you explain and don't know of any great workarounds. Facebook provides a unique ID for each user *per application*. That means that when a user logs into your site, you get a specific ID for that user that will be different than when that user logs into this site.

For that reason, when you change your App ID/Secret key in JFBConnect, all of the existing users for Facebook connections will have incorrect IDs. There's no way to automatically update these users as Facebook intentionally does not want you to be able to move users from one app to another for privacy and security reasons.

Again, I've never heard of Facebook forcing a user to abandon their application just to create a new one. Were you doing something against Facebook's terms of service or something else that made them shut down your app? If there's any way to use the old App, that's my best suggestion.

The only other option I can provide is to go to the UserMap area of JFBConnect and delete all connections for Facebook users. Then, if you have the "Automatically link users by email address" setting in JFBConnect enabled, when a user returns and authenticates, a new connection should automatically be made between their existing Joomla account and your new Facebook Application. In this case, the user will have to re-approve your application to see their profile data, so it's possible some users may choose not to do so.

I hope that helps,
Alex

If you're just getting a refresh, it likely means there's an issue with your Facebook App and data isn't being returned about the user. Can you set the "Enable Debug Mode" setting in JFBConnect to 'Yes' so that any additional information may be provided?

I also just looked at your site and the App ID for Facebook doesn't look to be set. I understand why you may have done that, but it also prevents me from testing to see if there are any errors I can see during the login process. If you can re-add the App Id or setup a test server somewhere, that would help.

Finally, any information about what happened to your previous FB app will help us understand things further.

Thanks,
Alex

You can Private Message us any details by using the mail icon under my name. If you choose to do that, please give very specific instructions on what modules we should enable or any settings we should change to test.

Another option is to enable the SCLogin module on a not-frequently used page or other page that's effectively 'hidden' from most of your users.

Either way, also please answer the question above so we have as much information as possible:

If you're just getting a refresh, it likely means there's an issue with your Facebook App and data isn't being returned about the user. Can you set the "Enable Debug Mode" setting in JFBConnect to 'Yes' so that any additional information may be provided?

Let us know if you see any error messages when Debug Mode is on.

Thanks,
Alex

Awesome! We're glad to hear you got things going. If there's anything else you need from us or if you have any suggestions for JFBConnect, please let us know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It's certainly not required, but very appreciate:
extensions.joomla.org/extensions/extensi...l-display/jfbconnect

Thanks,
Alex