Topic-icon Windows Live

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7 years 3 weeks ago #52737 by walterdj
Windows Live was created by walterdj
Hi,

I can't the Windows Live registration/login working. I am getting this message that it wasn't able to retrieve the account information from Windows Live (I am logged in).

Thanks, Walter
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7 years 3 weeks ago #52742 by alzander
Replied by alzander on topic Windows Live
Walter,
Windows Live is one of the more picky networks to get going. Here's what we'd recommend:
* In the JFBConnect -> Configuration area, set "Debugging Mode" to "On". That may show more details about what isn't working.
* Double check you've gone over the Windows Live setup guide . Specifically, point #5.
* In the same area, set the "Disable SSL Validation" to "Yes" to disable a security check (this shouldn't be enabled normally, but enough hosts have issues that it could help).
* If you still have issues, try logging in from different variations of your site, like:
www.yoursite.com/
www.yoursite.com/
yoursite.com/
www.yoursite.com/

I hope that helps, but let us know what progress you make and we'll go from there.

Thanks,
Alex
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7 years 3 weeks ago #52743 by walterdj
Replied by walterdj on topic Windows Live
Hi Alex,

I've turned debugging on and getting this meesage: SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed

Is SSL certificate necessary, because use only http:// not https://

Thanks, Walter
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7 years 3 weeks ago #52746 by walterdj
Replied by walterdj on topic Windows Live
Hi Alex,

Fixed the problem by disabling SSL Certificate Validation. Works fine now.

Thanks!
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Support Specialist
7 years 3 weeks ago #52747 by mel
Replied by mel on topic Windows Live
Glad you got it working. Let us know if you run into any other problems.

-Melissa
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