Topic-icon Windows Live

Active Subscriptions:

None
9 years 3 days ago #52737 by walterdj
Windows Live was created by walterdj
Hi,

I can't the Windows Live registration/login working. I am getting this message that it wasn't able to retrieve the account information from Windows Live (I am logged in).

Thanks, Walter
The topic has been locked.
Support Specialist
9 years 3 days ago #52742 by alzander
Replied by alzander on topic Windows Live
Walter,
Windows Live is one of the more picky networks to get going. Here's what we'd recommend:
* In the JFBConnect -> Configuration area, set "Debugging Mode" to "On". That may show more details about what isn't working.
* Double check you've gone over the Windows Live setup guide . Specifically, point #5.
* In the same area, set the "Disable SSL Validation" to "Yes" to disable a security check (this shouldn't be enabled normally, but enough hosts have issues that it could help).
* If you still have issues, try logging in from different variations of your site, like:
www.yoursite.com/
www.yoursite.com/
yoursite.com/
www.yoursite.com/

I hope that helps, but let us know what progress you make and we'll go from there.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
9 years 3 days ago #52743 by walterdj
Replied by walterdj on topic Windows Live
Hi Alex,

I've turned debugging on and getting this meesage: SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed

Is SSL certificate necessary, because use only http:// not https://

Thanks, Walter
The topic has been locked.
Active Subscriptions:

None
9 years 3 days ago #52746 by walterdj
Replied by walterdj on topic Windows Live
Hi Alex,

Fixed the problem by disabling SSL Certificate Validation. Works fine now.

Thanks!
The topic has been locked.
Support Specialist
9 years 3 days ago #52747 by mel
Replied by mel on topic Windows Live
Glad you got it working. Let us know if you run into any other problems.

-Melissa
The topic has been locked.