Topic-icon JFBConnect Remote Error Check

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9 years 5 days ago #52611 by plezi69
I am getting this error below after upgrade; Please advise. No changes made in my fb app.;

JFBConnect Remote Error Check
Checks performed on: www.haitiancorner.com/
Error: Could not fetch page. Server returned:

Error Code: 500 - Internal Server Error. The page could not be rendered

If you unsure why you are seeing this error, please contact us and we can help.

Thanks
Robert
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Support Specialist
9 years 5 days ago #52613 by mel
Replied by mel on topic JFBConnect Remote Error Check
The first time I attempted to go to your page, I received the following fatal error at www.haitiancorner.com/en/

Fatal error: Internal Zend error - Missing class information for in /home/clients/robert/domains/haitiancorner.com/html/components/com_invitex/helper.php on line 20


I then attempted to do the error check on your page and received the error you are seeing. But when I visited the above link again, the page loaded and the error check gave me the following:

Test: Facebook Javascript library inclusion
Fail: Another Facebook extension is installed, including the Facebook Javascript library, and may conflict.

Please see our Common Support Questions "What do these Autotune Error Check errors mean?" at www.sourcecoast.com/jfbconnect/docs/common-support-questions/ for how to resolve this.

Another loading of the page brought me a blank page (likely another PHP fatal error). So once you fix the intermittent PHP errors on your page, please follow the suggestions above to fix the FB javascript library issue.

-Melissa
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