Topic-icon error sharing information

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11 years 2 months ago #52014 by andbal2
hi, please look this link 110.socialapp-store.com/it/home-it/fotoc...anon-powershot-sx160
and try to share product using share button under product title (not share button at the top)

as you can see is not able to take information to share though there are all open graph tag view-source:http://110.socialapp-store.com/it/home-it/fotocamere/fotocamere-digitali/canon-powershot-sx160

tx
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Support Specialist
11 years 2 months ago #52018 by mel
Replied by mel on topic error sharing information
I re-scraped that link on the Facebook Open Graph Debugger and it appears that Facebook is having issues connecting to your page. Please follow the steps at www.sourcecoast.com/jfbconnect/docs/common-support-questions for "My Share Preview is Incorrect". Specifically, I am getting the Curl error listed at step 3, so please try following the guidelines at this step to resolve the issue.

Once you get that resolved, there are still a couple of errors/warnings regarding the Open Graph tags that should be resolved for 110.socialapp-store.com/it/home-it/fotoc...anon-powershot-sx160.

Using our site socialdebug.com,
1. There is no og:description tag for the link
2. The og:url and the canonical URL on the page do not match. JFBConnect is setting og:url to the actual URL of the page 110.socialapp-store.com/it/home-it/fotoc...anon-powershot-sx160 and some other extension on your site is setting the canonical meta tag to a different value of 110.socialapp-store.com/it/home-it/camer...anon-powershot-sx160 - Sometimes this can cause problems if the tags on the two different URLs do not match, but they seem to be pretty much the same in this case, besides the og:url value.

-Melissa
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