Sql errors for random users

domsonlineshop
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11 years 4 months ago #50564 by domsonlineshop

Sql errors for random users was created by domsonlineshop

Hello,

I've been getting reports from members of my website (which uses jomsocial) that they're getting these big sql errors when they use social login. I have no idea where to begin troubleshooting and need some help. Thanks

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mel
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11 years 4 months ago #50565 by mel

Replied by mel on topic Sql errors for random users

That screenshot indicates that it is a different component or plugin having the errors. The jomb2_ad_data, jomb2_ad_fields, jomb2_ad_campaign, etc tables are not related at all to JFBConnect. I suggest you try disabling some of your other user, system, and/or authentication plugins to help narrow down the issue to see what extension is causing the problem.

In addition, you can look at your Joomla error logs to see if there is any additional information on the errors.

-Melissa

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domsonlineshop
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11 years 4 months ago #50567 by domsonlineshop

Replied by domsonlineshop on topic Sql errors for random users

mel wrote: That screenshot indicates that it is a different component or plugin having the errors. The jomb2_ad_data, jomb2_ad_fields, jomb2_ad_campaign, etc tables are not related at all to JFBConnect. I suggest you try disabling some of your other user, system, and/or authentication plugins to help narrow down the issue to see what extension is causing the problem.

In addition, you can look at your Joomla error logs to see if there is any additional information on the errors.

-Melissa

Thanks Melissa,

I went into Jomsocial and deleted this users imported profile info and was able to login without error. So I believe it is outputting the sql files of anything being called to display on the page the member is landing on after login, but the issue is in the social connecting, and importing to jomsocial process. I'm using JFBConnect for that. Could there be any issues with JFBConnect integration with jomsocial?

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domsonlineshop
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11 years 4 months ago #50568 by domsonlineshop

Replied by domsonlineshop on topic Sql errors for random users

And I am now noticing, when a user tries to register without using a social network button to do so, they keep getting redirectge to the homepage with the error "please login first". Not too sure what's going on..

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mel
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11 years 4 months ago #50569 by mel

Replied by mel on topic Sql errors for random users

And I am now noticing, when a user tries to register without using a social network button to do so, they keep getting redirectge to the homepage with the error "please login first". Not too sure what's going on..

The usual culprits for this are
1) caching - whether you're using built in Joomla caching functionality or plugins or other extensions - such as JotCache, etc
2) Redirection happening from another extension or plugin on your site. For instance, the 'System - JomSocial Redirect' plugin or Community Builder system plugins both have settings that could directly cause this.

Much as above, try disabling some of these features temporarily to help narrow down the issue.

-Melissa

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Sql errors for random users