Topic-icon First Time Login issue on Google Chrome

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9 years 3 months ago #49901 by hobbyideas
Hi,
I am facing the issue, when a user tries to login using username-password for first time using Goolge Chorme it doesn't work. But if he tries login from FBconnect it work, and after this even normal login works.
My site address is: schoolsteps.in/
You may use login credentials : Username - test Password - test

Please Help.
Dimple
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Support Specialist
9 years 3 months ago #49909 by alzander
The problem has to do with the One-Time Password check that our SCLogin module is performing. When I tried from your site, login didn't work if I tried from schoolsteps.in but did work if I tried from www.schoolsteps.in. The issue is that a Javascript file from www is trying to be loaded and executed from the non-www site, which can cause some security issues in various browsers.

I'm unsure why some content of your site is being loaded over www when you're on the non-www site, but that seems to be affecting more than just the SCLogin module. If you open the page source of your site, you'll see many scripts and files are loaded over www, which means you may run into other similar issues.

What I'd recommend is:
* Setting up a forced redirect from the non-www version of your site to always go to www
* Disable any caching that you have enabled which may be caching the www links in your pages
* Check any 'optimization' extensions to make sure they aren't causing problems.

The redirection is the best suggestion as it will help with SEO and other issues, but any of the above may get you going.

I hope that helps explain, but if you need more assistance, just let us know!

Thanks,
Alex
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