Topic-icon jfbconnect canvas

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11 years 8 months ago #47204 by perfection
jfbconnect canvas was created by perfection
hello jfb i love your app just set up but ive got one problem

i just set up jfbconnect and when i go into tabs/canvas in configuration it says

" Your canvas application appears to be setup properly. To see what it looks like, click the following link: apps.facebook.com/perfectionjfb "

Then when i click the link to check canvas it direct me to my fb page but it wont load and shows this error

"secure connection failed

An error occurred during a connection to perfectionbromley.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

does this mean i have to contact my server to install ssl or is it some other setting ive done wrong?
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11 years 8 months ago #47218 by alzander
Replied by alzander on topic jfbconnect canvas
To use the Facebook Canvas feature, you need to have a valid SSL certificate on your site so that it can be accessed over https. It doesn't look like your site has that configured.

I hope that helps, but if you need any more information, just let me know.

Thanks,
Alex
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11 years 8 months ago #47291 by perfection
Replied by perfection on topic jfbconnect canvas
hi thank you for help

Ive set up SSL but now when i click the link Facebook says

"Sorry, this page isn't available"
"The link you followed may be broken, or the page may have been removed"

can please help.
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Support Specialist
11 years 8 months ago #47293 by alzander
Replied by alzander on topic jfbconnect canvas
* Double check that that is indeed the "Namespace" setting for your Facebook Application
* Make sure there are no restrictions you've placed on your Facebook Application in the Developer Area

Beyond that, I'm not sure why you'd be seeing the not available page like that, but let me know if you still have issues after checking the above.

Thanks,
Alex
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