Topic-icon error after updating to latest version

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11 years 10 months ago #46205 by evil
hello,
i have a problem after updating to latest version (6.1).
The event component OHANAH shows this after each content
File Attachment:

any suggestion? thank you
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11 years 10 months ago #46233 by alzander
I'm not sure why. The {JFBCGraph ..} tag should still work, though we recommend the {SCOpenGraph ..} syntax instead nowadays.

Can you check the following:
* Clear your browser and Joomla caches
* In the JFBConnect -> Social -> Misc area, do you have an "Admin Render Key" set? If so, try to remove it and see if that works
* Look at the source on the page and make sure there are no special characters inside the tag. It should look just like it does on the page.

If that doesn't help, let me know. We'll gladly help investigate however we can.

Thanks,
Alex
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11 years 10 months ago #46271 by evil
hi alex,
Yes i use a key, without the key the error changes into this:

File Attachment:


Anyway i need the key because i'm using it in other modules (and there is working properly) for example in the homepage.

If you write me a mail i can give you whatever you need to investigate.

My previous version was 5.x and opengraph was working good.
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11 years 9 months ago #46322 by evil
up
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11 years 9 months ago - 11 years 9 months ago #46333 by alzander
First, thanks for your patience and sorry for the delayed response.

When I first read the problem, I couldn't understand what was happening. Re-reading it, it's becoming more clear.

It seems like the way that Ohahnah is getting the 'key' to insert into the tag isn't working with the latest releases of JFBConnect. That seems evident because in the first post, where the {JFBCGraph ..} tags are being shown, there is no key=xyz parameter.

When you remove the key from the JFBConnect configuration area, then the {JFBCGraph ..} tags go away, because they have no key, and that's correct for your updated settings. However, it looks like you've added the {JFBCComments ..} tag to the page and that tag *does* have a key. Since it's different than the key set in JFBConnect (blank), that tag is now showing.

To fix, you'll need to contact Ohanah devs and ask if they can update support for the newest releases of JFBConnect. Specifically:
* The key can be fetched in v6.0.0 and higher with:
JFBCFactory::config()->get('social_tag_admin_key');
* The Open Graph tags should be updated to:
{SCOpenGraph ...}
Instead of {JFBCGraph}
The new SCOpenGraph key works since v5.1, which is years old now.

I hope that helps, but if not, please let them know to contact us, and we'll gladly help however we can.

Thanks,
Alex
Last edit: 11 years 9 months ago by alzander.
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